Okay, I am freaking out.... (long)

Original post by cheshe

May 20, 2004 09:25 AM

I am using Steve from Patken as my photographer. I called him yesterday morning to confirm what time he would be at my house and to make sure that everything was all set. He confirmed the time and reassured me that everything was good.

So, I don't understand why then, last night I get a call from someone else at Patken telling me that there is a conflict with Steve on my wedding day. And that all though Steve will be there in the morning to take pictures of the bridal party and be at the Watermill to take pictures before the Ceremony (Good thing FH and I are seeing each other before we say I DO), he will be leaving when the Ceremony starts and Frank (no idea who he is) will be taking over.

Remind you that my wedding is in 17 days. We booked Patken in March 2003 and choice Steve as our photographer in August 2003. But within only 17 days before the wedding they realize there is a problem.

I know alot of you are using Patken, but are any of you using Frank?

cheshe Posted: May 24, 2004 04:28 PM

Re: Okay, I am freaking out.... (long) UPDATED

So, I spoke with Doug from Patken this morning and he was very very apoligetic about the whole situation with switching photographers at the last minute.

He reassured me of Franks work and told me that he wants my FH and I to sit with him when we are ready to prepare our albums, so that he can make it up to us.

So, I am okay now. No more worries and no more stress

nicknmb Posted: May 24, 2004 04:31 PM

Re: Okay, I am freaking out.... (long)

I would definitely call and complain! That is not right. You should be compensated in some way. I am sure your pictures will be beautiful either way, but you should get something for the stress that this is causing you!