Omg why

do peopleeeee especially the elderly... Call to talk about a certain topic but start talking about something else for like 20 minutes and don't get to the point.

Me; How can I help you?

Lady who won't stop: My address is 123 Sesame st.. But when it was built it was 321 Main St because the builder wanted a generic name... Blah blah....

15 minutes later....

Lady who won't STFU: And thats why thats my address now

Me: Ok how can I help you?

Lady: Lets go back to October thats my birthday. I was born when there was....

AHHHHHHHHHHH OMGGGGGGGGG Can you STFU your screwing my average handle time up and I have a review coming up!!!!!! Oy!


Sorry I had to vent because I'm about to flip out on this lady.. Because she still is talking .. Now about her answering machine!!

Omg you have no idea

She won't stop and I'm about scream..

Lady: I paid my bill last bill the one before that, the one before that and then 2 months before that...

Holy crap!!

OMG!

I know.. but what ***** is my handle time average goes up and trust me when I tell you that I get alot of these or interpreter calls.. My handle time is gonna kill me on my review.. I need to kick these people

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Posted by MrsGarcia

I know.. but what ***** is my handle time average goes up and trust me when I tell you that I get alot of these or interpreter calls.. My handle time is gonna kill me on my review.. I need to kick these people

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Aww that s ucks there should be some type of exemption since these calls are 'special cases' that it doesn't reflect on your call time.

I wish there was some leeway

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Posted by GRod2Be

Omg and you have no choice but to listen because you have to come up with an answer..that *****!!! lol

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I feel for you.. I work with one!! He is a NON STOP!!!!

Tell your co-worker you reallllllyyyy have to go to the bathroom and transfer her to them