Re: Photographer problem (a little bit long, sorry)
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Photographer problem (a little bit long, sorry)
Original post by LT708
Thread views: 837
We met with our photographer/videographer on Saturday, February 3. We ended up calling him only three days later to book. Since I live about 40 minutes away from the office, he said i could give a deposit over the phone with a credit card, He said he would mail us the contract, we would sign it, and then mail it back to him.
After a few weeks, when i didn't have a contract yet, i emailed, to make sure, and he said he was on top of it.
Two more weeks pass, and still no contract, so FH calls and leaves a message for the photog to get back to us a soon as possible. FH calls again three days later because the call was still not returned. The photographer says they have been really busy lately, but will be sending out the contract as soon as possible.
So today, a week later from that final call, we still have no contract.
Is this a bad sign of things to come? The photographer is a known, reputable company and I love their work. They were really the only ones we met with, but we just loved the package they gave us and all the pics we have seen by them. FH is FLIPPING OUT and saying that he is going to call and cancel since we still have not even signed a contract, but I am really upset because of how much i was set on them. They are also a recommended vendor of our reception hall, which made me love them even more because they would eat free![]()
What do i do???!!! Cancel now, let him know we want to cancel, wait it out some more, any other ideas??
After a few weeks, when i didn't have a contract yet, i emailed, to make sure, and he said he was on top of it.
Two more weeks pass, and still no contract, so FH calls and leaves a message for the photog to get back to us a soon as possible. FH calls again three days later because the call was still not returned. The photographer says they have been really busy lately, but will be sending out the contract as soon as possible.
So today, a week later from that final call, we still have no contract.
Is this a bad sign of things to come? The photographer is a known, reputable company and I love their work. They were really the only ones we met with, but we just loved the package they gave us and all the pics we have seen by them. FH is FLIPPING OUT and saying that he is going to call and cancel since we still have not even signed a contract, but I am really upset because of how much i was set on them. They are also a recommended vendor of our reception hall, which made me love them even more because they would eat free
What do i do???!!! Cancel now, let him know we want to cancel, wait it out some more, any other ideas??
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Re: Photographer problem (a little bit long, sorry)
Posted by madseason
GO to BBB.ORG....the better busines bureau and see if they have any complaints against them
I was going to say this same thing. Check with BBB and see if other brides have had this problem, or any other problems with them. If theyre clean, then I would just keep on them till they send out the contract....maybe they really are busy. I mean, no matter what, its unacceptable that its taking them so long to send out the contract so make it known to them that youre unhappy. Maybe you'll even get a little discount or something thrown in.
GOOD LUCK!!!
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Re: Photographer problem (a little bit long, sorry)
Something is going on - there has to be a reason why they haven't sent the contract yet. I know you live 40 minutes away, but I would go with your FH in person to find out what's going on. This way, they can't say 'we're really busy' and hnag up on you, they have to talk to you because you are there.
HTH - good luck!
HTH - good luck!
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Re: Photographer problem (a little bit long, sorry)
I'm so sorry!! I would cancel. FSIL changed halls b/c they didn't return her calls for a week. I want to know that my wedding is important to them!! My photographer sent my contract w/ a stamped envelope to return it in AND called me that week to see if everything on it looked alright and if I had any questions.
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