Check your receipt. Did they write your size on there? Did they write size 4 or 14 on there? Don`t let them enlarge the 4 to a 14, I can`t imagine that would look right. They should pay for the rush delivery since it seems pretty clear someone there made the mistake of ordering 4 instead of 14.
Hmmm, what if you were to prove that you were always that size and there was no way that you suddenly dropped from a size 14 to a size 4 and then suddenly back up to a 14 again??? I am thinking if you have been to a DR in the recent year or anything that actually has your weight or something documented. A fitness place??
Do you remember who measured you? I would also have to say that it is pretty hard to gain 65 lbs in a 5 month period....
I honestly think that they know they made the mistake however they are trying to make it your fault. Don't let them get away with it. Demand to speak with the owner, the actual owner of the store and convey to him how angry you are and threaten calling BBB to see if you can do anything. Most owners hate to hear something like that specially if they care about business!
They should definitely pay for a rush delivery, that is for sure!! Good luck!
Nancy
Ellen,
You need to see the chart they have for you..it usually lists the measurments they took, which gives them the size range they order for you. IMO opinion they messed up, I would ask to speak to the manager or owner of the store and tell them that THEY ordered the wrong size and it is THEIR responsibility to rush order it.
Good luck
You have to make them pay for the rush... and please don't be upset about your weight (it is so not important) this is such a nice time in your life please try and enjoy it. You will see everything will work out. My sister had a simular experience (but it was her not the store) she ordered her dress a size smaller b/c she wanted to lose weight - well when the dress came in it didn't fit her at all - they had to open the whole dress - anyway the point of the story - it all worked out!! Don't stress - you will be all ready for your June wedding!!
Another June Bride
Ellen, threatening lawsuit and reporting to the BBB usually works. If this doesn't then this establishment is completely unethical and most certainly SHOULD be reported and further action sought.
What is the establishment name?
Wow I can’t believe your story don’t worry it will work out one way or another, first thing get your paperwork. This way you will be able to know what really happened even if they originally wrote down four by accident, they are still at fault and should not make you feel the way you do. My stomach is sick thinking of them trying to do this to you. I am in the customer service business and know first hand how powerful word of mouth is. This board is wonderful because we are sharing our good and bad experiences with each other and it is very powerful. If you notice how many people read your story, and if you post the name of the store that many brides will know to stay away, that is good because it will seriously hurt their business. I am so mad, I hate when people get ripped off and essentially this is what is happening to you. I really think you should post the name so they can’t do this ever again and more than that so you can hurt their business. This is a very important time for you and it doesn’t matter who is wrong you are the customer and they should be jumping through hoops to please you. Please keep us informed. Good Luck!!
I'm glad it's all working out for you. An ounce of restraint went a long way for you today in not dragging their name through the mud. I admire that. An extra 30% off...not bad, although I'm sure the stress was not such a great trade off. Have a relaxing evening!
ellen, tell your bridal store, that they better put a rush on your dress, in the correct size. NOW!!! How dare they insult you by telling you, that you must have gained 6 sizes!! as if you wouldn't notice!!! oh , i feel so terrible for you, i hope this works out. if they don't do it, report them to the better business bureau!
