RANT - WEDDING BAND (RING) NIGHTMARE
Ok, I am not someone who will post like crazy on this site. I normally read through the boards and get advice from them. And I greatly appreciate the advice I receive, so fanatics please don't stop posting! I warn you, this might get long.
My FH wanted to purchase my wedding ring from a jeweler located in Tri-county b/c his close friend swears by them. And although I had many trepidations about purchasing a ring from an unknown jeweler, I decided that we should at least check it out.
Well we went there and met a really nice man (or so we thought) who promised to create the wedding band of my dreams. We put down a down payment and were promised the ring in two weeks. When that time arrived, my FH went during his lunch break to pick it up, only to find out that they created the band in white gold, instead of plat. Then, surprise, they wanted an additional $$$ to create the ring in plat. But since we had it in writing that it was supposed to be created in plat, they had to honor the price.
Two weeks later we receive a call that the ring is in. Right away upon looking at the ring it looks scratched. So while i went home (I had a terrible migraine before) my FH waits there to be fix. When I see the final result and really look at the ring, it looks off. While the scratches are gone, the diamonds do not look even or level. I brought the ring to a jeweler to have it inspected and immediately he tells me that while the diamond quality is perfect, the setting is subpar and that every diamond in the setting is either not level and crooked. He offers to fix it for an additional 500 but we graciously decline.
With this said, we decided that we should return to the jewelry store and demand it either be fixed or get our money back. The jeweler promises to fix it or we will get our money back. We agree to this and have it in writing that he took the ring to fix and leave to return the next day to have it 'perfect.' That day arrived, and although it looked better, it was still not lined up evenly. It's hard to describe the disappointment I felt, knowing that if I accepted the ring, I'd know it wasn't right and that the setting was off. We tried to reason with the man to explain why we weren't happy and he became angered and refused to talk to us. We demanded our money back in cash (b/c we paid in $) and he refused saying that the ring was perfect and he even went so far as to throw it into another girl's face and demand she see if it was wrong. His daughter also claimed that no one's wedding band is PERFECT and that they all have imperfections.
Basically, instead of listening to us or giving us our money back, he wanted us to take him to court, or go downstairs to some office. However, he posted a sign that clearly reads '7 days with receipt FULL REFUND,' and he had also said that. At this point, my FH called the police, who upon hearing that we were at TC. were very helpful and caring and said they would immediately be there to help us. That's when the daughter came over and said, don't involve the cops, we will give you your $$. Which eventually they did.
I cannot believe how shady some people are in their dealings. If you want the name of the jeweler, please FM me, I would be happy to tell. The reason behind this post is because I have greatly benefited from the advice on this site and I would want to forewarn a person before he/she would buy something from the jeweler.
Question I ask to you is... how many of you have wedding rings that you purchased with imperfections>?? B/c I really dont know why anyone would buy something they weren't happy with in the first place.
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My FH wanted to purchase my wedding ring from a jeweler located in Tri-county b/c his close friend swears by them. And although I had many trepidations about purchasing a ring from an unknown jeweler, I decided that we should at least check it out.
Well we went there and met a really nice man (or so we thought) who promised to create the wedding band of my dreams. We put down a down payment and were promised the ring in two weeks. When that time arrived, my FH went during his lunch break to pick it up, only to find out that they created the band in white gold, instead of plat. Then, surprise, they wanted an additional $$$ to create the ring in plat. But since we had it in writing that it was supposed to be created in plat, they had to honor the price.
Two weeks later we receive a call that the ring is in. Right away upon looking at the ring it looks scratched. So while i went home (I had a terrible migraine before) my FH waits there to be fix. When I see the final result and really look at the ring, it looks off. While the scratches are gone, the diamonds do not look even or level. I brought the ring to a jeweler to have it inspected and immediately he tells me that while the diamond quality is perfect, the setting is subpar and that every diamond in the setting is either not level and crooked. He offers to fix it for an additional 500 but we graciously decline.
With this said, we decided that we should return to the jewelry store and demand it either be fixed or get our money back. The jeweler promises to fix it or we will get our money back. We agree to this and have it in writing that he took the ring to fix and leave to return the next day to have it 'perfect.' That day arrived, and although it looked better, it was still not lined up evenly. It's hard to describe the disappointment I felt, knowing that if I accepted the ring, I'd know it wasn't right and that the setting was off. We tried to reason with the man to explain why we weren't happy and he became angered and refused to talk to us. We demanded our money back in cash (b/c we paid in $) and he refused saying that the ring was perfect and he even went so far as to throw it into another girl's face and demand she see if it was wrong. His daughter also claimed that no one's wedding band is PERFECT and that they all have imperfections.
Basically, instead of listening to us or giving us our money back, he wanted us to take him to court, or go downstairs to some office. However, he posted a sign that clearly reads '7 days with receipt FULL REFUND,' and he had also said that. At this point, my FH called the police, who upon hearing that we were at TC. were very helpful and caring and said they would immediately be there to help us. That's when the daughter came over and said, don't involve the cops, we will give you your $$. Which eventually they did.
I cannot believe how shady some people are in their dealings. If you want the name of the jeweler, please FM me, I would be happy to tell. The reason behind this post is because I have greatly benefited from the advice on this site and I would want to forewarn a person before he/she would buy something from the jeweler.
Question I ask to you is... how many of you have wedding rings that you purchased with imperfections>?? B/c I really dont know why anyone would buy something they weren't happy with in the first place.
