Regarding my previous post about Jade the make-up artist- Please read.

I posted a few days ago (in a thread about make-up artists) about a phone conversation that I had with Jade the make-up artist (about how I found her rude and uninterested on the phone).

I would just like to let everyone know that Jade read my post and contacted me regarding it (there's alot of that going around lately). I was unable to come to the phone, but FH took a message from her and she said that she was sorry and she was having a bad day (FH also thinks he remembers her saying something about some one being sick or in the hospital). I will not call her back because I don't really want to get into it with her, but I felt the need to share that she called to apologize.

Jade, if you are reading this, apology accepted. I am not one to hold a grudge, and while I am not going to call you back, I do feel that I have done the right thing by you since I am posting the fact that you called to explain.

For everyone else- consider this even more proof that the vendors are 'listening in' and using this board to do with what they wish. On one hand I appreciate the apology and feel she is intitled to defend herself, but more and more, I feel that there is no privacy here. While we certainly can't stop vendors from reading our posts, I don't know how I feel about being contacted regarding a post I made. I feel like I am a child who has to explain their actions, or as if I have to answer for each and everything I say. That is not the kind of environment that I want to be in. I want to be free to share what ever experiences I have without getting a phone call the next day.

This is nothing againt Jade personally, just a general complaint that I have (especially after the whole susanlynn mess).

this is getting absolutely ridiculous. I cannot believe vendors are digging so much as to find out who is posting what messages and calling you if they are unhappy with your response. I would suggest everyone change their profile info and do not use your real names...
To respond online is one thing, but to go so far as to call you on the phone, is just way out of line. In my opinion, if any vendor was to do that to me, I would not do business with them.

I know I don't post very often, and when I do it's very generic and this whole situation is the reason why. My FH's career is in computer security, so he is really sensitive about me divulging personal information online. Sometimes I feel 'left out' because I don't 'share' as much as everyone else....if a topic comes up where I feel like I can help, I do. Usually, it's salon-type help like hair or makeup referrals because i work for a salon supplier and that's what I know about.

I wish there was something LIWeddings could do, like call these people up and claim that they're harrassing their members or something. It's horrible, and appears to not be an isolated incident since this is twice in one week now.

There is legal about calling a bride after reading a post. If LIWeddings GIVE OUT our personal info then that would be bad business, not legal. When you sign up you 'agree' to their privacy policies.

On a personal note: I think that vendors do and should pay attention to what brides say about them. But use it as a way to improve their business, not attack specific brides. If a number of brides complain about the quality of their product they should use what we say to improve it. I also think the vendors should take all posts with a grain of salt. We are in the middle of planning our weddings and sometimes a small detail seems really big at the time, but a year later we would not even remember it. I don't think that Jade calling was horrible. She already had the phone number and had already spoken to the bride before. BUT would she have called if she didn't read a negative post? That is the problem. Why aren't vendors concerned about the quality of their service without a negative post.
I also work in computer security but I don't think posting my reception location, or where I got my dress is a big deal. I would never post bank or credit card account info, SS# or other type of financial info on line though.

Anyway just my 2 cents.

I am sure that I will be bashed for this, but I have to say that in the case of this vendor (Jade) I have a different opinion.

I would like to say first of all that this is a public board and is is foolish to believe that there is any privacy when you post here. The only way to ensure your privacy is by not using your real information when registering for this site and by limiting the personal information you include in your posts (especially e-mail addresses).

Secondly, the vendors pay to advertise here. Since these are their advertising dollars it would follow that they want to see what brides are saying and doing. After all, the wedding business is their bread and butter. If I were a vendor (which I can assure you I am not) I would be reading the posts here too. This board is a great way for vendors to keep up with their competitors and to keep up with what brides on LI are looking for. Doing this makes basic business sense.

For the record I will say that I do NOT agree with vendors hunting down your personal information to harrass you or to try to sell you something. However, I believe that in this case it was neither of those. It seems to me that perhaps the vendor was having a personal crisis of some sort when the call came and had no idea that she had come across the way she did. Once she realized it, from reading the post, she called to apologize and explain. I am certainly not excusing unbusinesslike behavior, but I think she did the right thing. It was far more personal and appropriate for her to call you than to simply post an apology on this site. I think it's too bad that Jade is being blasted for doing the right thing. There are a lot of decent vendors on this site (I was fortunate enough to use some of them for my wedding last year) and they certainly do not deserve to be painted with the same brush as those who engage in unscrupulous business practices.

Just my opinion ladies. No offense intended to anyone's post.

Wendy,
While i aggree that Jade did do the right thing, i feel that when you are in business or you own your own business, you really cant 'have a bad day' and be rude to potential clients as this can be the consequences...

I agree that the vendors of this board should read the brides helping brides side (ie.. to get a feel for public opinion and to see how to improve business, for some this just not seem to be the case. In the incedent that occured with susanlynn, she should never have been subjected to such a phone call. She is a far better lady than i would have been, i would definatly told this co. where to stick it, and then publicly displayed their name for such a horrible business manor...
This board is here for us to share ideas, and to share experiences with different vendors. These opinions will not always be glowing ones, and i think we can all here benefit from finding out in advance for ourselves or close family and friends who out their is not worthy of our money... But just because i post an unfavorable review does NOT give the co. the right to call me to blast me on the phone for it...

And just my opinion, if Jade had a bad day and this is how she reacts to clients, what if she was to have a 'bad day' the day of your wedding? at least anyone out their searching for someone in her business can take that into concideration...

Again this is all just my opinion and i hope i have not offened you..

here is their privacy statement:
1. Collection of Personal Information from Site Visitors

LIWeddings may collect and/or track (1) the home server domain names, e-mail addresses, type of client computer, and type of Web browser of visitors to LIWeddings' Web site, (2) the e-mail addresses of visitors that communicate with LIWeddings via e-mail, (3) information knowingly provided by the visitor in online forms, registration forms, surveys, and contest entries (including demographic and personal profile data), and (4) aggregate and user-specific information on which pages visitors access.

LIWeddings may place Internet 'cookies' on visitors’ hard drives. Internet cookies save data about individual visitors, such as the visitor’s name, password, user-name, shopping cart, screen preferences, the pages of a site viewed by the visitor, and the advertisements viewed or clicked by the visitor. When the visitor revisits LIWeddings' Web site, LIWeddings may recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available.

When a visitor performs a search within LIWeddings' Web site, LIWeddings may record information identifying the visitor or linking the visitor to the search performed. LIWeddings may also record limited information for every search request and uses that information only to solve technical problems with the service and to calculate overall usage statistics.

2. Use of Personal Data Collected

Personal data collected by LIWeddings may be used by LIWeddings for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users’ behavior, for product development, for content improvement, to inform advertisers as to how many visitors have seen or clicked on their advertisements, or to customize the content and layout of LIWeddings' site. Aggregate data on visitors’ home servers may be used for internal purposes or provided to third parties such as advertisers. Individually identifying information, such as names, postal and e-mail addresses, phone numbers, and other personal information which visitors voluntarily provide to LIWeddings may be (i) added to LIWeddings' databases and used for future calls and mailings regarding site updates, new products and services, upcoming events, and status of orders placed online, or (ii) provided to reputable third parties who provide products and services which LIWeddings believes that visitors may be interested in purchasing or obtaining, with prior notice to the visitor.

3. Disclosure of Personal Data to Third Parties

Any third party to which LIWeddings shares, rents, sells, or otherwise discloses personal data will be under a contractual obligation to use the personal data for marketing products and services which LIWeddings determines, in its sole judgment, that visitors might find of interest. LIWeddings will use its reasonable efforts to identify such third parties who may have products or services of interest to visitors to LIWeddings' site. However, such parties are independent third parties over which LIWeddings exercises no control, and therefore LIWeddings is not responsible for their conduct, products, or services, and will not be liable therefor. LIWeddings will disclose to third parties only information in aggregate form, that is publicly available, and/or that is knowingly and voluntarily disclosed by visitors. If there are advertisements on LIWeddings' Web site, through the use of third party cookies, the advertiser(s) will be electronically notified when visitors view or click on its advertisements.

4. Security Measures

LIWeddings has implemented numerous security features to prevent the unauthorized release of or access to personal information. In particular, when a visitor places an order on this site (if any) or accesses his or her account information (if any), LIWeddings offers the visitor the ability to use a secure server. The secure server encrypts all information a visitor inputs before it is sent to LIWeddings, and is also used to securely store personal information. Please be advised, however, that while LIWeddings has endeavored to create a secure and reliable site for visitors, the confidentiality of any communication or material transmitted to/from LIWeddings via this site or e-mail cannot be guaranteed. Accordingly, LIWeddings is not responsible for the security of information transmitted via the Internet. [For more private communication, visitors can contact us by telephone at (631)331-5703.]

5. Opt-Out Right

Visitors may opt out of having their personal information collected by LIWeddings, used by LIWeddings for secondary purposes, disclosed to third parties, or used by LIWeddings or third parties to send promotional correspondences to the visitor, by contacting LIWeddings via postal mail, e-mail, or telephone at the addresses above, or by checking the appropriate box.

6. Access to and Ability to Correct Personal Data

Upon request via postal mail, e-mail, or phone, LIWeddings will provide to visitors a summary of any personal information retained by LIWeddings regarding the visitor. Visitors may modify, correct, change or update their personal record or cause their personal record to be removed from LIWeddings' database. LIWeddings will only send personal records to the e-mail address on file for the visitor name associated with it.

7. Collection of Personal Data from Children

To the extent LIWeddings is able to determine the age of users by their submissions to or communications with LIWeddings' Web site, LIWeddings will not knowingly (i) collect or post information from individuals under the age of sixteen ('children') without their parent’s or guardian’s consent, or (ii) provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatsoever. If registration is required for any services on the LIWeddings Site, and a user submits information to LIWeddings' Web site as part of the registration process which indicates that such user is a child, the child’s parent or guardian will receive an e-mail alerting them to the child’s registration and providing instructions on how the parent can delete the child’s registration, if so desired. No information collected through LIWeddings' Web site from users self- identified as children will knowingly be used for any marketing or promotional purposes whatsoever, either inside or outside LIWeddings. If there are no age restrictions on a contest which requires registration, and if a child wins, notification and prizes will be sent to the parent(s) or guardian(s) identified in the initial registration process.

8. LIWeddings' Right to Contact User

LIWeddings reserves the right to contact site visitors regarding account status and changes to the subscriber agreement, privacy policy, or any other policies or agreements relevant to site visitors.

9. LIWeddings' Right to Change Privacy Policy

The foregoing policy is effective as of December 11, 1995. LIWeddings reserves the right to change this policy at any time by notifying visitors of the existence and location of the new or revised privacy policy. By entering the LIWeddings website you are accepting all terms and conditions outlined in the above Long Island Weddings, Inc Internet Privacy Policy.

i think it is totally unappropriate too.
Maybe LIWEDDINGS can clarify this for us.