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Repost: Vendor Rant

Lisa982006 Posted:

Repost: Vendor Rant

I just want to warn you girls about one particular website I had a HORRIBLE experience with:

hansonellis.com

My sister (Gmar9508) is getting married on 9/13/08. Her shower is coming up and I was on their website to order the favors.

I decided I wanted to do little soaps. So I see all these soaps that are packaged and personalized for like $2.50-$3.00. Then I see these rose petal soaps that are not packaged and are 50 cents a piece plus free personalization. Si I figure Hey I will Order 120 of those, get then personalized and give each guest 4 soaps in like a little box or sack.
Ok so all in all I pay $70 for decorative soaps for my favors.

Now I get the 'soaps.' At first I thought the box was empty because it was so light. These 'soaps' are the actually size and thickness of a REAL rose petal, They are like SLIVERS of soap. ( which by the way no one would even know its soap) The personalizing was stamped on and barely visable if at all visable. These petals were the equivalent of those silk petals you buy in bulk at the craft store to scatter on tables or throw down the aisle.

So naturally I call because I want my money back, Let me just tell you girls this site is a SCAM. I can NOT get a full refund since the item was 'personalized.' Very sneaky since the personalization was free and who would turn that down so obviously thats just a way to prevent refunds. Then he says he will give me back $45 (so Im still out $25) but I have to ship the petals back and pay for it.

I decide thats obviously not worth it so I propose that he gives me a partial refund and I keep the petals and chalk it up as a loss. He tells me the best he can do is refund me $11.50 and I can keep the petals!!!

$11.50? Thats all this product is even worth!!

So now I have crappy soap flakes and Im out $70.

Please be forewarned this site is a SCAM and a RIP OFF, their products are of TERRIBLE quality and their customer service is RUDE!!

I wouldnt recommend this site to my WORST enemy!

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