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Repost: Vendor Rant

Lisa982006 Posted:

Repost: Vendor Rant

I just want to warn you girls about one particular website I had a HORRIBLE experience with:

hansonellis.com

My sister (Gmar9508) is getting married on 9/13/08. Her shower is coming up and I was on their website to order the favors.

I decided I wanted to do little soaps. So I see all these soaps that are packaged and personalized for like $2.50-$3.00. Then I see these rose petal soaps that are not packaged and are 50 cents a piece plus free personalization. Si I figure Hey I will Order 120 of those, get then personalized and give each guest 4 soaps in like a little box or sack.
Ok so all in all I pay $70 for decorative soaps for my favors.

Now I get the 'soaps.' At first I thought the box was empty because it was so light. These 'soaps' are the actually size and thickness of a REAL rose petal, They are like SLIVERS of soap. ( which by the way no one would even know its soap) The personalizing was stamped on and barely visable if at all visable. These petals were the equivalent of those silk petals you buy in bulk at the craft store to scatter on tables or throw down the aisle.

So naturally I call because I want my money back, Let me just tell you girls this site is a SCAM. I can NOT get a full refund since the item was 'personalized.' Very sneaky since the personalization was free and who would turn that down so obviously thats just a way to prevent refunds. Then he says he will give me back $45 (so Im still out $25) but I have to ship the petals back and pay for it.

I decide thats obviously not worth it so I propose that he gives me a partial refund and I keep the petals and chalk it up as a loss. He tells me the best he can do is refund me $11.50 and I can keep the petals!!!

$11.50? Thats all this product is even worth!!

So now I have crappy soap flakes and Im out $70.

Please be forewarned this site is a SCAM and a RIP OFF, their products are of TERRIBLE quality and their customer service is RUDE!!

I wouldnt recommend this site to my WORST enemy!
Cacarina Posted:

Re: Repost: Vendor Rant

Ugh, that totally ***** that they wouldn't give you a refund, you were not satisfied. But honestly, I just looked on the site, and I see the rose petal soaps you are talking about...and they kind of look like they are really cheap and thin from the picture. In any case, he should have given you a full refund and not acted like such a jerk!!!!
dazies1011 Posted:

Re: Repost: Vendor Rant

Sorry this happened to you.

Im a Pepper Posted:

Re: Repost: Vendor Rant

I'm sorry that you had such a bad experience! Thanks for the heads up though!

HotAir Posted:

Re: Repost: Vendor Rant

I'm so curious...I want to see a pic!

That stinks...sorry it happened to you!
Lisa982006 Posted:

Re: Repost: Vendor Rant


Posted by Cacarina

Ugh, that totally ***** that they wouldn't give you a refund, you were not satisfied. But honestly, I just looked on the site, and I see the rose petal soaps you are talking about...and they kind of look like they are really cheap and thin from the picture. In any case, he should have given you a full refund and not acted like such a jerk!!!!



Now that Ive seen the product I can kind of see it now in the pic on the website. Initially the thought never crossed my mind they were so cheap because they were avertised 50 cents per piece and not in bulk.

Its not the money believe me, I just want to get the word out about how deceiving this site is.
MEMEJOR Posted:

Re: Repost: Vendor Rant

sooo sorry
baba022 Posted:

Re: Repost: Vendor Rant

ugghh that stinks big time!!! sorry this happened!!

flairforfashion Posted:

Re: Repost: Vendor Rant

That's horrible. I am so sorry this happened!

NickandTara426 Posted:

Re: Repost: Vendor Rant


Sorry Is there any way that you can stop payment on it and tell the credit card company what is going on?

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