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RP '08: Hair and Makeup Trial...that didn't happen

KickinDandelions Posted:

RP '08: Hair and Makeup Trial...that didn't happen

I really don't want this post to be deleted, so I'm going to try to separate what happened to me yesterday from my emotions. I called for a hair and makeup trial around July 6th. I asked her what is the earliest time I could come in for an appointment and she said she would work with my schedule and was extremely accomodating. We set a time for 7am, August 13th. I received an e-mail confirmation promptly with the subject line 'Confirming Trial hair and makeup for Monday, August 13, 7:00 am and Directions' after we spoke on the phone. On the 11th, I e-mailed her re-confirming the appointment saying that if there is rain we may not be able to make it (I was scared of another flood). The next day she responded that if I need to cancel, to call her and gave her number.

Fast forward to yesterday...
FH and I left Queens at 6am to make it to the salon at 7am. We sat outside the salon. There was no one inside. 7:10am...she still had not arrived, so I called the number she gave me the night before and it went straight to voicemail. I left a message saying I had been waiting outside for 10 minutes and no one has shown up. I keep calling her and the salon for the next 30 minutes. At 7:40am I send her an e-mail saying that I'm on a tight schedule and that I cannot wait much longer. At 7:45am, FH and I decide to leave. We drive an hour back to our apartment and I do my hair and makeup myself for my e-shoot.

7:02 PM I receive a voicemail on my phone stating that she is waiting at the salon and she doesn't know whether or not I cancelled and if something happened to me and for me to please call her back. I call her back, and it went straight to voicemail. I left a message stating that our appointment was at 7am.

As of right now, I still have not received any response to my voicemails or e-mail. I guess you can tell how I feel right now.
AS Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

Soooooooooo sorry, that really is messed up
LuckyMe Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

Wow! People drive me crazy. Hope your not planning on still using her for your wedding day though.

DiamondPipa Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

it sounds like it was just a miscommunication. she thought 7 pm and you thought 7 am. it really doesn't sound intentional. so sorry you had to drive that much though for nothing!!!!
KickinDandelions Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen


Posted by DiamondPipa

it sounds like it was just a miscommunication. she thought 7 pm and you thought 7 am. it really doesn't sound intentional. so sorry you had to drive that much though for nothing!!!!



I would have thought the same thing..had I not already confirmed with her twice the it was 7AM and made such a big deal about wanting her earliest appointment. I wanted to give her the benefit of the doubt, but when I got back last night and looked at her original e-mail to me that confirmed 7am..I knew it wasn't a miscommunication... Which makes me sad because I really was excited to work with her
stonepondbabe Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

As much as that is terrible and I would HATE to have woken up to get there and not have it happen, it does sound like an honest mistake. If it is a reputable vendor on here I might consider a second chance if you thought you might use her for the wedding. If not, at least you know what to look out for moving forward.

StarryEyedBride Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

oh no....
soon2BMrsDee Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

Oh man! I am so sorry - definitely find someone else - don't let this one try to get you back there, you never know what'll happen?

little34 Posted:

Re: RP '08: Hair and Makeup Trial...that didn't happen

OH MY GOD!!!

That is awful...I am sure you looked beautiful anyway for your e-shoot but still...I would keep calling until you get some type of apology. Awful!!!

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