SO ANNOYED **UPDATE! much less annoyed

there was a post on here the other day about giving handbags as a bridal party gift. i wanted to do that as one of the gifts for my girls, so i did a search and found a really cute bag that will go completely with my color scheme.

i ordered 5 bags, one of each girl. i received an email telling me that i will be refunded for part of my payment, b/c they made a mistake and they only actually had 3 bags in stock.

I DON'T WANT 3 BAGS!!!!! if i can't have all 5 i don't want to buy ANY from this company...i will just find something else.

but they already shipped the 3 bags before telling me that they didn't have the total amount that i wanted.

i am SOOOOOOOOOO mad about this. i think they should have sent me an email TELLING ME that they didn't have enough in stock BEFORE they sent the ones they DID have. that's not what i ordered. i ordered 5...not 3.

am am SOOO annoyed. am i wrong about this?

**********UPDATE*************

i just wanted to let everyone know that after sending a complaint email, i received this email back from luggagebiz. i emailed them back thanking them for their professionalism and i wanted to post on here, so that no one was deterred from shopping w them in the future.

'Yes the other bags have already been shipped. I would suggest that
upon
delivery of the package, refuse the shipment. Do not open the box,
write 'return to sender' on it and drop it back in the mail. It will
be
returned to our warehouse and we will then issue you a full refund on
your order.

Once again sorry for the inconvenience and thank you for your
understanding. If you have any further questions or need further
assistance please let me know by either responding to this email or
calling our office toll free at (877) 826-1613.

Thank you.

Luggagebiz.com'

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Posted by JeanetteandSteve

thanks...i hope you're right!!

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good luck! don't make me step in...i'm evil and I always get my way...

can you just send them back?

is it Advantage Bridal?

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Posted by ant n tilde

if you paid on credit just stop payment - call the cc company

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thanks, that's a good idea...

do they charge for stop payments?!

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Posted by LuvMyAlfonse

can you just send them back?

is it Advantage Bridal?

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no it was luggagebiz through amazon.

why...have you had or heard of problems w advantage?!

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Posted by JeanetteandSteve

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Posted by LuvMyAlfonse

can you just send them back?

is it Advantage Bridal?

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no it was luggagebiz through amazon.

why...have you had or heard of problems w advantage?!

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yes, I had a problem with them...

And definitely stop payment on your CC - they don't charge!!!! You expected a service and they didn't provide it...

That's what I ultimately did.

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Posted by Mizzdimple

if I were you i would just call up and make a scene that always works

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i agree. demand that you want to not be charged for anything---and then ask them to email or fax you a UPS A.R.S. label from them so you dont' have to pay for shipping. they should have given you an opportunity to cancel the order, and since they didn't they should cover the shipping costs of returning them

I would call and see if they can get an additional 2 for you(at a discount of cuorse ), If not, I would definely refuse delivery. Maybe you can also stop cc pmt to cut it off al all bases. That su*ks- they really should have told you the only had 3 prior to shipping.