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So frustrated.. updated

FutureMrsPanuch Posted:

So frustrated.. updated

So ive decided im going to use my free hair and makeup trial for my engagement pics...

Ive been trying to call and set up an appointment a Maximus for over A WEEK now!!! the woman who handles all the bridal appointments seems to NEVER be at the salon... Ive left numerous voice messages and have called numerous times yet no answer and no response... Its come to the point im going to go for my trial and even if i love the work she does i wont book them for my wedding with the fear i would never be able to get in touch with her for the big day....

SOOO AGGRIVATING... i guess ill have to start looking for other ppl for hair and make up...


Soo i finally got in touch with the bridal coordinator.. and WOW!!!! when i first mentioned i wanted a hair and make up trial for my wedding she was very nice! Then when i told her when my wedding was.. her attitude completely changed...

At first she didnt want to make an appointment for me.. since my wedding was over a year away.. then when i told her i wanted to use it for my engagement shoot.. she said it was fine to make an appointment but her attitude was HORRIBLE!!!!.. i cant believe a 'professional' could act this way especially when its possible business... MMAANNN if i didnt win the trial i would never have even bothered....

Thanks for reading guys... VENT over...
rendel Posted:

Re: So frustrated

I'm sorry!!!!

kshea23 Posted:

Re: So frustrated

that's very unprofessional.

Give it a few days, and if she doesn't respond by then, then call up and explain this situation to the salon manager.

angelabarra12 Posted:

Re: So frustrated

thats crazy there is no reason why maybe someone else cant help you!! did you tell them it was for a free trial maybe thats y they keep saying shes not there! id try again one more time and explain to them you really need to make an appt! lol that would make me crazyy

FutureMrsPanuch Posted:

Re: So frustrated

THe first time i called i said it was for a free one and then every other time i called i just left a message saying i wanted to make an appt for a trial.. not mentioning the certificate... im gonna call back today. If i dont get in touch with her im going call and speak to a manager.. it is soo unprofessional.. you would think they want as much business as possible.....

CantWaitMrsH Posted:

Re: So frustrated

if youre calling the westbury location they are in the process of moving so that could be the issue! im going there today so ill see if i can find out any info for you!

halfbaked Posted:

Re: So frustrated

That is really frustrating!
Moonmist09 Posted:

Re: So frustrated

that is so frustrating. i hope you finally get through or at least get a call back!
yeah, i would feel the same and definately use someone else!

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