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So I did a dress re-select... Vendor RAVE UPDATED w/ Pics!

Original post by Kiki1103

As many of you know, I had some doubts about my dress that I originally ordered. Well I started having major doubts again and called Bridal Reflections to see if there was anything I could do. I was actually really nervous because I know the dress was already in production because they told me they ordered it already. I must say Bridal reflections was AWESOME! Gina, who does all the ordering, was so helpful and so was the manager Christina, her assistant Bobbie and also my consultant Jackie. They called the designer and they agreed to let me re-select my gown as long as I picked another Eve dress, even though the fabric had already been cut. They even arranged to have the sample I wanted to try on shipped to their store, since they didn't own the sample. So I chose a new dress! Im trying to post pictures, but I am really excited, and relieved.

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SummerBride10 Posted:

Re: So I did a dress re-select... Vendor RAVE UPDATED w/ Pics!

So glad it all worked out for you!! You look so pretty!!

Nina1010 Posted:

Re: So I did a dress re-select... Vendor RAVE UPDATED w/ Pics!

It is always great to hear a vendor rave like this. I am so happy they were able and willing to help you.

inlovewhim1 Posted:

Re: So I did a dress re-select... Vendor RAVE UPDATED w/ Pics!

sooo happy for u!!!! you look amazing in the dres!!
I had a similar experience with Bridal reflections also!!

i went to the NYC salon, my consultatnt was Veronica. She was soo sweet from the moment she introduced herself. Anyway i loved an ines di santo and i ordered it, nut then i went home and went on the designer site and saw another one i really liked. I called the store and they said they would hold on the production of my dress, and that the designer was gonna send in the dress i saw online just for me to try!!! how nice was that???

After trying on gown number 2 i was even more positive that my original choice was correct. It was just so good to put my mind at ease, and for the store to be so understanding. lol i would have gotten annoyed at myself.
kat2010 Posted:

Re: So I did a dress re-select... Vendor RAVE UPDATED w/ Pics!

it's great how the place worked with you!!! glad it worked out

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