Sooo P I S S E D!!!! LONG Vent- please bear with me...

With less than 3 weeks to the wedding (almost down to 18 days)...My BMs STILL do not have dresses.

They were supposed to be shipped July 5. They never did, but my dress was supposed to be shipped June 29th and I didn't get it til the last week in July..so I figured there might be a light delay, and although I was nervous, I didn't freak out.

NOW- I'm freaking out. When my dress came in, they said the BM dresses would be in the following week. I went for my fitting that week and still no BM dresses, I was told they would call the manufacturer and get an answer.

They said they'd be in by Thursday 8/9 the LATEST. I emailed the dress person and she said they got a big shipment in from Bill Levkoff and they would let me know when they open them. Never heard anything, I called Friday afternoon and gave up after the phone rang 15 times. I emailed and got no response.

TODAY I called again and was told that they'd check it out. now they are telling me they will 'DEFINITELY' be in on Friday!!!

I have a BM in Nevada and a BM in Florida, and a BM who has lost 20 lbs (they ordered the dress 3 sizes too big as it is!)

Should I be demanding something from them? I wrote an IRATE email back to the dress shop demanding a comfirmation number...but I feel like I should get something! Especially since the alterations will have to be rushed AND my BMs that were having their alterations done by family members for FREE (in NV and FL) may now have to pay if I can't have their dresses shipped in time.

What should I do!?!?!

BTW: after getting the email that they will be in on Friday- this os what I wrote back:

'FRIDAY?!?!?! So, 2 weeks before my wedding when I was ASSURED that I did not have to rush them. I don’t know if you should bother shipping the one to my friend in Florida, because I’m not sure she’ll get it in time. What if they aren’t here Friday? I was told they would be in by LAST Thursday the latest. Can I please have a confirmation number.'

She had mentioned that she would do the alterations on the same day as the fitting..but still, this is so inconvenient!

OMG I would be flipping out too! Take a deep breath, it's going to be ok. I would call the dress shop back and ask for the manufacturer's number and try to call them directly to see what happened. Emails are good because they are written records of what happened but definitely express all the same irate feelings over the phone to the shop as well.

Is there a way you can go to the shop in person? I would march in and demand to see the order forms showing they were ordered on the right day. If they weren't, they should be giving you free dresses and alterations! It sounds to me almost like they messed up the order and they are covering their tracks pretending it's a manufacturer problem. Go in there with printouts of all the email traffic back and forth on this. When they finally do come in, they better drop everything to alter them for the BMs who are not OOT.

I'm so sorry this is happening to you!!

oh boy thats is not good. can you go down to the bridal store so you can get a confirmation number right there plus make them call right in front of you.i ave my bridal store the wrong wedding date .i gave them a month ealier then it is because i was in a wedding party same thing happened to me. i got my dress fitted 2 days before. i picked it up the day before the wedding. it was a bill levkoff dress as well. i would keep on there butts . good luck

Did you get your dress at the same place I got mine!
I got the same exact run around about my BM dresses and they gave nothing but BS excuses.
Call them and tell them you want the number to the manufacturer and the order #. etc. and you will check on it yourself. Let them know that you WILL NOT leave them be until the dresses are in their store so they NEED to find out when they will be in. And call constantly. Coincidentally after I did this all of a sudden my dresses were in the next day

I am sooo sorry to hear this!

If I were you - I would demand that the cost of the alterations be covered by them - or at least half - and that you will NOT pay for the alterations until you are satisfied with the result - as they have not been up-to-par thus far... they HAVE to give you something at this point.

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Posted by PegaLega

Did you get your dress at the same place I got mine!
I got the same exact run around about my BM dresses and they gave nothing but BS excuses.
Call them and tell them you want the number to the manufacturer and the order #. etc. and you will check on it yourself. Let them know that you WILL NOT leave them be until the dresses are in their store so they NEED to find out when they will be in. And call constantly. Coincidentally after I did this all of a sudden my dresses were in the next day

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I just had to go back and re-read your review...

Nope, different place

Its amazing the power vendors have over us.

Especially someone like me- I hate to make a fuss or cause any hubbub....

Looks like I'm going to have to though.

We are so sorry to hear about this. You really need to get on them. With us everything is in except the Jr. Bridesmaids dresses. They are supposed to be in on August 31, 2007. If they are not there they will need need to find out where they are and when they will be at the bridal shoppe. Put your foot down and do not let them walk over you. Please keep us posted and if you need anything FM me.

~dancer and chef~
charlotte and michael

Im really sorry, I think my head would explode if I was in your position, but, I gotta say it... there is nothing you can do. It is out of your hands (unless you can get the tracking number). Check any contract you may have signed (i had to sign one for my dress).

I'd concentrate on getting the dresses into your posession and then after the wedding, raise hell.

Good luck, I really hope it works out in your favor and they come in super soon!