SOOOOOOOO ANNOYED!!!!!!!!

billandme Posted: Jan 20, 2007 08:12 PM

SOOOOOOOO ANNOYED!!!!!!!!

When I originally ordered my dress, I was told it would be in in 5 months (april). Well I got a call 4 weeks later and that it came in. So I told the guy that since it came in EARLIER than I ever imagined, that I would have to make payments on it for the next month. He said that's totally OK becuase it came in so early, he expected that I may want to do that. So he said I can keep the dress there until I make my final payment.

Well, I gave them a payment of $800 when I first placed the order (that was the downpayment), then last weekend I made another payment of $800.00 and told him that I would make the last payment of $437.00 by the end of next week (January 26th). He said thats Ok........

So my FI and I come home and I look at my online banking to check on things. I noticed there was a charge on my account for $437.00. BUT, it was with a debit card that we don't even use anymore becuase it's our old bank (we just finished moving banks). I thought that was strange and maybe it was just a mistake on thier part. They DID have that debit card number from the first payment I made to him when we still used that account.

Then I look on our new bank account and there is ANOTHER charge from them for the $437.00!!!!! So they took the money out of our bank with out our authorization!!!!!!

I am sooooooo beyond P'd off right now!!! Can they do that? And why do they still have my old debit card number?????

anglbyme Posted: Jan 20, 2007 08:16 PM

Re: SOOOOOOOO ANNOYED!!!!!!!!

I would definately look into that...they can't do it w/o your permission. And unless you were there to do your final payment they have no right to just make it for you w/o permission!!!!!

luvabul Posted: Jan 20, 2007 08:18 PM

Re: SOOOOOOOO ANNOYED!!!!!!!!

yea i agree if you never agreed how on earth can they just be taking money out of your bank ...What the hell

AeroJenn Posted: Jan 20, 2007 08:19 PM

Re: SOOOOOOOO ANNOYED!!!!!!!!

even if they have your old debit card #, you should have to sign for it when they put the card # through. I would call them and tell them you checked your bank statements and this is what happened. Then, ask for them to cancel it or return that amount of money to you and find out why they put it through wihtout your permission. It's a good thing you caught it!

billandme Posted: Jan 20, 2007 08:20 PM

Re: SOOOOOOOO ANNOYED!!!!!!!!

Posted by AeroJenn

even if they have your old debit card #, you should have to sign for it when they put the card # through. I would call them and tell them you checked your bank statements and this is what happened. Then, ask for them to cancel it or return that amount of money to you and find out why they put it through wihtout your permission. It's a good thing you caught it!

I know! Glad I noticed it! I'm more p'd off that they tried BOTH cards!!!! GRRRRRRRRRRRRR So infuriating!

SoulMates422 Posted: Jan 21, 2007 12:05 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

wow you really should say something because how do you know if after you get your dressed they wont use your card number again in the future. That can't be legal

giannismomma05 Posted: Jan 21, 2007 12:11 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

O my god how messed up i would get on top of it tomorrow or ealry monday ... And then i would flip out on him ... THats wrong

Jennifer907 Posted: Jan 21, 2007 12:12 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

Wow. They can't charge it without your permission. Good luck!

sugar4spc Posted: Jan 21, 2007 12:37 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

I would be mad as well. you have every right to be. Who do they think they are making any sort of transaction with out your authorization!! He has some explaining to do.

EverlovingEv Posted: Jan 21, 2007 01:32 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

Ugh! Are they crazy??? They should obviously ask for your permission before charging and I sincerely hope this was just a mistake. They better not have done this on purpose!!!

vmystique33 Posted: Jan 21, 2007 01:35 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

Whaaaaaat oh first thing in the morning i would be up there forget calling them i would want to speak to someone in person and make sure they get rid of the old one and after the last payment they better get rid of all your credit info

Dee606 Posted: Jan 21, 2007 01:40 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

That is just unbelievable!! I hope that you call them out on it. Keep up posted & good luck!

PegaLega Posted: Jan 21, 2007 02:33 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

I dont think they can charge you without your permission unless you sign something stating what day the money will be charged. Check with the bank and then go over your records

hayleyandsteve Posted: Jan 21, 2007 09:14 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

Check your contract....

because I know that one mine, it says that they will charge the credit card that we used for the deposit as soon as the dress comes in (they will charge the balance)

natseven Posted: Jan 21, 2007 10:02 AM

Re: SOOOOOOOO ANNOYED!!!!!!!!

that's is such bull. the same thing happened to my parents when buying furniture..they made the down payment with their debit card and the furniture company took it upon themselves to take the rest out without their authorization. unfortunately there was nothing the bank could do. They have no right to do that though..I don't see how they can get away with it.