STD-rant

ugh, I feel like they'll never get out the door. We had a friend design them, then wanted to add something. We couldn't get them to print nicely (paper was too thick) so we took them to a print shop.
We got the call that they're ready. FH went to pick them up this morning and they only printed one side It's a double sided bookmark. Both sides were on the same CD and we paid for front and back.
So they have to be re-done and will hopefully be ready Monday or Tuesday. Argh! I just want to get them out the door!