Its been almost 6 months. Timeless Treasures said that they would have it to us within 4 months of the wedding. We've already referred 3 other couples to them and all 3 have booked them. I am not complaining about them. They were wonderful to work with and wonderful on the day of my wedding. I am just getting anxious about my video. A couple we referred spoke to Ray and he mentioned that he is still working on our video. I wonder what is taking so long.
july06bride
Posted:
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Re: Still didn't get my video
that is so weird Krista... did he say why it is taking so long? I got mine so quickly...
put some pressure on him to get it done...
it's worth the wait though!
MrsStefan
Posted:
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Re: Still didn't get my video
Posted by july06bride
that is so weird Krista... did he say why it is taking so long? I got mine so quickly...
put some pressure on him to get it done...
it's worth the wait though!
He told my friend that he had other brides that he was backed up with and he didnt get to mine yet. That was around 4 months after the wedding. I think I'll give him a call tomorrow.
hmpena
Posted:
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Re: Still didn't get my video
That stinks! Definitely call and find out what the hold up is.
ewickens
Posted:
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Re: Still didn't get my video
Have you called to get an update?
MayBride06
Posted:
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Re: Still didn't get my video
Still waiting for mine as well...although i did not use timeless treasures.
JldDolphin
Posted:
Member since
Re: Still didn't get my video
I used them as well and my wedding was a week after yours. I emailed Ray the other day and he said about another month. This is what his email said:
the DVD’s are on track to be finished in approximately three weeks. Our editing process has improved so much that we take a little longer than we used to on the editing. I do appreciate your patience and will contact you with the balance due as soon as they are ready.
So I guess this is a good thing. I can't wait to see my video too!
