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T-Mobile Customer Service

Danielle&Scott Posted:

T-Mobile Customer Service

I just want to say that I nver had such a great experience before that I did last night when I called T mobiles Customer service line. I was on hold for less than 2 minutes, and the person that helped me was so nice and sincere. She didnt try to sell me anything, or tell me I could remove the item off my service. She did everything I wanted done, and I was off the phone in no time.

I have never had a good experience while dealing with a cellular service customer service rep. I have dealt with at&t and Sprint, and they werent as nice as this T mobile person was. This just makes me like my cellphone more than I did before....
OctGroom Posted:

Re: T-Mobile Customer Service


Posted by Danielle&Scott

I just want to say that I nver had such a great experience before that I did last night when I called T mobiles Customer service line. I was on hold for less than 2 minutes, and the person that helped me was so nice and sincere. She didnt try to sell me anything, or tell me I could remove the item off my service. She did everything I wanted done, and I was off the phone in no time.

I have never had a good experience while dealing with a cellular service customer service rep. I have dealt with at&t and Sprint, and they werent as nice as this T mobile person was. This just makes me like my cellphone more than I did before....




that's cool.. I have verizon.. and they drive me crazy! they're nice too.. but they are always looking to charge me a late fee even though the bill is ALWAYS paid on time.
june262004 Posted:

Re: T-Mobile Customer Service

I Love T-mobile. You know you can change your plan on line.
NYCHICK Posted:

Re: T-Mobile Customer Service

Well they are nice but they still get on my nerves a bit. You should get nasty witht ehm and they throw bonus minutes at you. I have them too.

ps - is it just tmoble or does midtown STINK with reception, I swear i get to school and the thing craps out.
endlessluv429 Posted:

Re: T-Mobile Customer Service

Their customer service is why we stayed with them. They have given us sooooooooooo many bonus minutes (once just because I was afraid that we were going to go over) and they have given us many monetary credits as well. They just gave us brand new MOTOROLA camera phones for soooooooooooo cheap & a $25 credit because we referred our friend to TMOBILE. You never wait on hold with them and you always feel like you are really a valued customer.

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