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Tasting was cancelled

kris_gets_hitched Posted:

Tasting was cancelled

As I mentioned yesterday, FH and I were scheduled for a tasting at our RH this Friday.

Just got a call from the person we booked with, telling me that their head chef - the one I spoke with before booking regarding the veggie wedding - is actually on vacation for the next couple of weeks and she felt it'd be better for us to go in when he's back because while the other chefs are great, our menu is pretty specialized and she felt that we would really get a representation of what our big day will be like if we wait a few weeks. She left it up to us though, and we agreed that waiting would be best.

So booooooooo because I thought I'd be calling out 'sick' on Friday.

But yaaaaaaaaaay for waiting for the best guy to whip up something delish.

soontobecruz Posted:

Re: Tasting was cancelled

Sorry you have to put it off.

However, that is GREAT customer service for them to know who you should sit with and for your special menu and all. I really think that shows a lot about a RH.
MrsC2010 Posted:

Re: Tasting was cancelled

oh boo...im sure your disappointed but at least they want to make sure you have the best experience possible!

AngnShaun Posted:

Re: Tasting was cancelled


Posted by soontobecruz

Sorry you have to put it off.

However, that is GREAT customer service for them to know who you should sit with and for your special menu and all. I really think that shows a lot about a RH.



ITA
Rosalind_75 Posted:

Re: Tasting was cancelled

that scuks that you cant be sick on friday!!

but thats awesome that your rh wanted you to have your tasting with that chef!!

now thats great customer service
kris_gets_hitched Posted:

Re: Tasting was cancelled

I agree, the customer service was awesome. Full explanation not even a day after I made my appointment.

Too bad I started amping up my fake illness earlier today. Time for a miraculous recovery
Ray8183 Posted:

Re: Tasting was cancelled

I love great customer service.
mariedsgn Posted:

Re: Tasting was cancelled

booooooo!
its awesome that your rh wanted you to have your tasting with that chef!!
Noelsgirl Posted:

Re: Tasting was cancelled

Oh that's a bummer, but on the bright side you will get to have a one on one with the chef

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