Terrified with the change and bridalmarketplace!

Kathy116 Posted: Sep 09, 2003 09:21 AM

Terrified with the change and bridalmarketplace!

My bridesmaids all ordered their Lazaro dresses from this online company, and they were due to be delivered on August 30th. Now, with the new company taking over, Bridal Liquidators, I'm terrified because we haven't seen the dress, there is no longer any phone number to contact these people, the tracking page to find what's up with the dresses is now 'under construction', and I've sent 2 emails in the past week, and no response.

I sent one more today, and hopefully I should hear something.

What should I do...should I just call the credit card company and have them dispute the payment and try to get these dresses somewhere else and pay a lot more money with a rush on them? Or should I wait it out?

merf99 Posted: Sep 09, 2003 10:07 AM

Re: Terrified with the change and bridalmarketplace!

I would wait it out a few more days and then see what happens. I would just be calling them non-stop. Is this place an authorized Lazaro dealer? If so, can you call Lazaro and explain the problem? I feel for you- I had MAJOR issues with my bridesmaids dresses too!!!!

maysie18 Posted: Sep 10, 2003 12:33 PM

Re: Terrified with the change and bridalmarketplace!

Call & ask your credit card co. if there's a contact number - sometimes they have a phone #. I'd also ask the credit card co. how to proceed re: stopping payment on the dresses. Good luck!