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Tuxedo Rant

kimmyg09 Posted:

Tuxedo Rant

I normally would NEVER say anything negative about a vendor but I am SOO angry with Black Tie Tuxedo in Smithtown, I thought It necessary to warn you.

A week ago, I spoked with the owner(in addition to sending him an email) of the store who then set up an Appointment with me for this past Sunday at 2pm. My fiance and I picked up my parents(who both have issues getting around but wanted to come) In anycase, after traveling about 30 minutes to the store....We find out that there is NO appointment because THE STORE IS CLOSED....YEP....CLOSED. Now, I wasn't the only one looking for an appointment that day, apparently there was another guy looking to get measured and was just as surprised to see the doors locked and NOONE HOME.

Well, my first thought was.....NO....this can't be right....maybe I GOT the day and time wrong. But, After checking my email for verification I confirmed that I in deed had the right day and time.

SOO, I call the owner...no answer...left a message saying how disappointed I was...but would appreciate a call back to clear up the confusion. Also sent an email as well.

NOW>>>reputable store....would call a potential client back right away to clear up the confusion and apologize.....NOT THIS STORE.. NOT A PEEP from them.

That being said, if you have had dealings with this place...hope all worked out for you. If you haven't and were considering using them....save yourself the trouble!!

Sorry for ranting....just thought you would like to know!
Sweeks Posted:

Tuxedo Rant

Ah they messed up my brothers tux and his groomsmens tuxes the day before his wedding three weeks ago. Stay far away from them. My brother ended up having to go out the night before his wedding an buy a suit somewhere else !!!!!! They messed up my Fiances tux so bad. They measured all wrong. They are terrible!!!!!

Bride2Be78 Posted:

Tuxedo Rant

OMGthat is horrible. Def go elsewhere. You domnt want to deal with that if this is the way he runs his business.

Nenny Posted:

Tuxedo Rant

Ugh, that's awful!

kimmyg09 Posted:

Re: Tuxedo Rant

Thanks...wow..so sorry to hear I am not the only one with a horrible story from them....Im going to go and check out Rogers Tuxedos in Centereach ...they seem pretty reputable..I HOPE! If anyone has any bad dealings with them...let me know!

Thanks again!

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