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Update on Davids Bridal Frustration!

branNjay Posted:

Update on Davids Bridal Frustration!

I posted a few days ago that Davids bridal called me that my dress was in and it had only been 1 week since they'ordered' it.

Well today my mom and I went to pick it up. It was not the same dress I had originally tried on which was dirty, and the zipper was broken.

How ever it was a different 'used' dress from another store. It had a fairly large black mark on the neck line, a couple of the sequences were pulled, and the back where the zipper was had dirt on it as well.

I was so mad!!!!! My mom told the lady that they were supposed to be ordering me a NEW dress from the wearhouse(which is what I was told).

The lady was so rude and defensive. she said the dress was from another store and thats how there store works. I said well I didnt pay $600 for a used dirty dress..............she had the nerve to say to me 'well actually thats why you only paid $600 for your dress, if you go to any other store you will pay more.' I couldnt believe my ears!!!!! HOW RUDE!!!!!!!!!!! Im sorry but to me $600 is a lot of money for a dress Im going to wear for one day so it better be perfect! So we told the lady that we were not taking this dress and she said she would ask her manager if she could order me a new dress from the wearhouse.

When she came back she said well she said we could order you a new dress, but just so you know I checked and this dress came from the wearhouse...............I was soooooooooo pissed I knew she was lying to me.

Ok well I know this is long so I have just a few comments!!!!
1- Dont tell me your ordering me a new dress from the wearhouse if you are not
2-If your going to try and give me a dress from another store do you might want to check it and make sure its clean before you try giving it to me.
3-DO NOT LIE TO ME...........I know this dress was not new so dont come back and tell me that the dress came from the wearhouse.

Well I'll keep you girls updated on the 'new' dress when they call and say its in.
ama1771 Posted:

Re: Update on Davids Bridal Frustration!

that's awful! I hope everything works out for you!

Soon2BMrsD Posted:

Re: Update on Davids Bridal Frustration!

that is so unfortunate im so sorry that you have to deal with that crap... how rude.. i would make a complaint about her and fight to get a new dress.. what are they planning on doing for you?

jackie311 Posted:

Re: Update on Davids Bridal Frustration!

how rude!! I hope everything works out and you get your NEW dress

branNjay Posted:

Re: Update on Davids Bridal Frustration!


Posted by Soon2BMrsD

that is so unfortunate im so sorry that you have to deal with that crap... how rude.. i would make a complaint about her and fight to get a new dress.. what are they planning on doing for you?



She claims shes orderng me a new dress.......It really ***** now because i had a great experiance with them until this point. Now I do not trust them.
Soon2BMrsD Posted:

Re: Update on Davids Bridal Frustration!

just keep on their hinnys about the dress check it with a fine tooth comb when it comes in.. good luck!
nifheim Posted:

Re: Update on Davids Bridal Frustration!

I am going to davids bridal in april now i am scared. i guess i have to have everyone inspect it from head to toe if that is the case.

I am sorry to hear what happened to you.
branNjay Posted:

Re: Update on Davids Bridal Frustration!


Posted by nifheim

I am going to davids bridal in april now i am scared. i guess i have to have everyone inspect it from head to toe if that is the case.

I am sorry to hear what happened to you.



I highly advise everyone thats buying their dress from davids to specify you want a dress from the wearhouse, or atleast a dress that is at the same quality as from the wearhouse.

Definatly inspect every single inch of you r dress. As soon as they called me a week after I ordered my dress I knew we were going to have problems. I went in there knowing I needed to really look the dress over..............

Also I forgot this part: they give a paper to sign that you picked up your dress. I was about to sign it before I went in the back to try on the dress but my mom told me not to she told me to wait until I looked the dress over. In small print at the bottom it said by signing this you agree that everything is ok with the dress blah blah blah.........dont sign this until you have carefuly looked over your dress!!!!!!!!
maybride75 Posted:

Re: Update on Davids Bridal Frustration!

wow im soo sorry to hear that. after that i wouldnt have even given them the satisfaction of ordering me a new dress. they dod not deserve your buisness. just so you know you should also check bridal suite in centereach thats where i got my dress ask for barbara she was absloulty 100 percent wonderful

tara08 Posted:

Re: Update on Davids Bridal Frustration!

wow thanks for sharing your experience with us but im sorry you had to go through it.

JeanetteandSteve Posted:

Re: Update on Davids Bridal Frustration!

sorry about your bad experience, but at least you got what you deserve!!

and $600 IS a lot of money for a dress!! she has some nerve, saying what she said to you.

nifheim Posted:

Re: Update on Davids Bridal Frustration!

grrr davids bridal is now last on my list of places to visit. I just took off the entire first week of april and i will be making appointments to view dresses w/ my mom. That annoys me too because i am too trust people too much.

jennielovesbryan Posted:

Re: Update on Davids Bridal Frustration!

i would have had some choice words for that lady.. thats rediculous.. i would have told her to take the dress and shove it... would she want a dirty dress for her wedding.. ummmNOOO

SugaBeans Posted:

Re: Update on Davids Bridal Frustration!

THANKS! You just made my life a lot easier! Im def not going to waste anymore o f my time there. If shes going to b rude to one of my fellow brides then they dont deserve my business or anyone elses! Hope everything goes ok with it though for you! Sorry you had such a bad experience but good for you for standing your ground!

Autumn08 Posted:

Re: Update on Davids Bridal Frustration!

You should ask to talk to the manager. SHe shouldn't be talking to you like that.

megzzie Posted:

Re: Update on Davids Bridal Frustration!

I can't believe it! That was so rude of her to say those things. I hope everything gets cleared up

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