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Upset over vendor situation

HappyPlanner Posted:

Upset over vendor situation

I am so upset over a vendor situation. I had disputed the charge to the vendor because they did NOT fullfill their end of the contract. Apparently they had written back and basically lied to the credit card company saying all these untrue things...I was so upset last night because of this!

I can't believe a vendor would do that just to save their a$$. They didn't even bother to figure out the truth. THe truth was their employee put my invitations to ORDER withOUT any written confirmation from ME!!!! That was WHAT I was disputing. That was on TOP of 2 other false lies and advertising they told me. 1st was saying my cards were discounted. And they ended up not being. Then after I signed the contract, saying the colors I had chosen for the font was more $$$. So after them not answering or calling me back for the longest time. I called them and asked what was going on with the 2nd proof because I had requested changes and they said that I had 'verbally approved' them WHICH I HAD NOT. If I hadn't called, the cards would've been printed!!!

I can't believe they try to lie and say that I said it was ok. Also they said that I had taken their IDEAS and went somewhere else. Hello what they wrote is in any wedding book or internet. It's no secret. They made it sound like they wrote something original on my cards. ANyways this business is shady and if you want the name of the company, please FM me.
Rufus05 Posted:

Re: Upset over vendor situation

That's awful! You should definitely file a complaint with the better business bureau!

HappyPlanner Posted:

Re: Upset over vendor situation

Yeah I'm really upset over it. I received NOTHING. I will pay the $10 for proof but I don't think I should have to pay the full deposit for a service not rendered. I physically haven't received anything tangible. And sure I signed a contract, but they BREACHED their side!!!

It's caused me so much stress...I realize during planning that you give so much trust into your vendors and when one screws up it really puts a lot of aggravation on your end!
dancerandchef Posted:

Re: Upset over vendor situation

We are so sorry to hear about this. You need to contact the BBB and file a complaint. You do not need to be going through this with your very very special invitations.

~dancer and chef~
charlotte and michael
ldrenckhahn Posted:

Re: Upset over vendor situation

I'm so sorry that you had this bad experience and I wish you luck with your future vendors!!

MrsHtobe Posted:

Re: Upset over vendor situation

I would call them out on here, especially if you aren't using them anymore anyhow!

LittlePup34 Posted:

Re: Upset over vendor situation


Posted by MrsHtobe

I would call them out on here, especially if you aren't using them anymore anyhow!




i agree
Mici n KC Posted:

Re: Upset over vendor situation

So sorry you're going through this! Keep up the dispute with your CC! Can you FM me your vendor?

AHimar24 Posted:

Re: Upset over vendor situation

Can you FM me with the vendor!

AugustBridein09 Posted:

Re: Upset over vendor situation

Can you FM me the vendor too

binx214 Posted:

Re: Upset over vendor situation

Can you FM me the vendor too im just starting too look at invited thanks! and sorry you had to deal with that

SANDYROODY Posted:

Re: Upset over vendor situation

Sorry that you had to o through this. I definitely agree that you should file a complaint. Kindly FM me the vendor, as I have not ordered my invites yet and I definitely don't need that aggravation.

SparklingBride10 Posted:

Re: Upset over vendor situation

Can you FM me the vendor too

HappyPlanner Posted:

Re: Upset over vendor situation

I guess to make it easier...in case I've missed anyone. Just FM me directly so I can reply to you....

or you can guess the company...same initials as TIme Warner Cable...
ljd82955 Posted:

Re: Upset over vendor situation

Hi, can you FM the vendor to me?

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