I ordered a cake knife set from The Knot and I still haven't received it. I ordered this set over a month ago I don't understand why its taking so long. I emailed the customer service address a few times and I got no answer at all. I called and they just put me on hold forever and the worst thing is customer service is only open from Monday-Friday business hours I'm just really annoyed about this. I also ordered a personalized guest book and that shipped faster than the cake set. The guest book was ordered last week! Rant over
rosatemp
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Re: Vendo Rant
i would call first thing monday and continue to until you get a answer...i heard alot of pp say the knot's customer service is horrible...sorry i hope it works out
IrishAli
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Re: Vendo Rant
I've heard the same story with the Knot regarding their personalized napkins. Call Monday morning first thing
LATOYA
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Re: Vendo Rant
I will call since they don't know how to answer emails
meghan13
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Re: Vendo Rant
Ive called twice and both times I had to sit on hold 20 minutes
LATOYA
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Re: Vendo Rant
Posted by meghan13
Ive called twice and both times I had to sit on hold 20 minutes
Unbelievable! That is the last thing I'm ordering from them.
