Vendor rant..

Melimaup Posted: Oct 11, 2007 09:58 AM

Vendor rant..

Ladies I need your advice--I've been putting off my 'rant' because I've been soooo busy but I need to take action SOON!! I loved my florist from the second I walked in--went in for my sample CP hated it--they made a new one it was AMAZING. I loved it and they took pics and thats exactly what we decided on for the day of. I walked into my room @ Fox Hollow and my Bridal Attendant showed me my CP's---the only thing that resembled my SAMPLE was the SQUARE VASE! There were no candles or rose petals on the table as promised either! My guests loved the CP's but they were not what I ordered!! There were leaves in it too!! I never asked for leaves!!!!!!!! I loved my BoK & BM's BoKs...but completely baffled about the CP's! Would you guys complain or should I just let it go?

tia

DeannaNDave07 Posted: Oct 11, 2007 10:03 AM

Re: Vendor rant..

omg... you should totally complain!! you paid alot of money and you did not get what you paid for!!! i would no doubt call them up!!!

can you tell us which vendor it is??

SusiBtoM Posted: Oct 11, 2007 10:47 AM

Re: Vendor rant..

Complain.
The worst this florist can do is absolutely nothing, but at least you have made it known that the product they delivered was not what was ordered.

Bring documentation - pics of the original sample CP, pics of the revised CP and pics of the actual.
Were the details of the CP outlined in the contract, like which flowers to be used, the candles and rose petals on the table ?

Look at it this way, at least your guests did not know that anything was wrong. But you did.

thelastresort Posted: Oct 11, 2007 11:12 AM

Re: Vendor rant..

I would absolutlely complain. They should be aware of your dissatisfaction. That's not right.

AllJoy Posted: Oct 13, 2007 08:18 AM

Re: Vendor rant..

I'm so sorry you weren't happy. I was 100% dissatisfied with my florist and I complained. (Also because I got brown/wilted flowers). I was reimbursed some $. You should tell them you want some $ back because you werent' happy.

Regal Beagle Posted: Oct 13, 2007 09:50 AM

Re: Vendor rant..

I am with you on that!!!! Complain I did.

Flowers can make or break your day!!!

That stinks,

I am sorry.....

MF9282 Posted: Oct 13, 2007 10:13 AM

Re: Vendor rant..

First off my dear welcome back and congrats!!!!!

And I am so sorry that you were unhappy with CP's I think you should absolutely complain, let your voice be heard don't just let THEIR mistake go!

MRSin2009 Posted: Oct 13, 2007 10:42 AM

Re: Vendor rant..

I would definetely complain, especially since you have the sample pictures!

HeatherRose Posted: Oct 13, 2007 11:30 AM

Re: Vendor rant..

Complain!! I am when we get back, I think we used the same florist too, and I had the same issues and others too. We could go in together!!
they were horrible!!! And I thought I had nothing to worry about either.
I'm sorry you had to go through this to, I know first Hand how upsetting it was, I was hysterical crying on the phone with john that morning when I saw my boq.. Everything looked like complete crap, and we both didn't get what we paid for, so make your complaint. I'm thinking of even going to BBB

drpepper318 Posted: Oct 13, 2007 12:41 PM

Re: Vendor rant..

Definitely COMPLAIN!!!!!! They did the wrong thing & they need to hear it!

Snowflake08 Posted: Oct 13, 2007 01:37 PM

Re: Vendor rant..

i would definitely complain

who was the florist??

Snowflake08 Posted: Oct 13, 2007 01:38 PM

Re: Vendor rant..

Posted by HeatherRose

Complain!! I am when we get back, I think we used the same florist too, and I had the same issues and others too. We could go in together!!
they were horrible!!! And I thought I had nothing to worry about either.
I'm sorry you had to go through this to, I know first Hand how upsetting it was, I was hysterical crying on the phone with john that morning when I saw my boq.. Everything looked like complete crap, and we both didn't get what we paid for, so make your complaint. I'm thinking of even going to BBB

what florist was it?

Snowflake08 Posted: Oct 13, 2007 01:39 PM

Re: Vendor rant..

Posted by Snowflake08

Posted by HeatherRose

Complain!! I am when we get back, I think we used the same florist too, and I had the same issues and others too. We could go in together!!
they were horrible!!! And I thought I had nothing to worry about either.
I'm sorry you had to go through this to, I know first Hand how upsetting it was, I was hysterical crying on the phone with john that morning when I saw my boq.. Everything looked like complete crap, and we both didn't get what we paid for, so make your complaint. I'm thinking of even going to BBB
im hoping it wasnt the fox hollow perfect wedding planner florist
thats who im using and i HATED my first sample
it was nothing like the pics or what we had discussed