Vendor Rant!
I just got married on Nov 27 at Chateau La Mer and it was absolutely amazing, but my wedding cake from Campbells bakery was horrific. I gave them a picture to work with, and my cake came out nothing like it. It looked like a childs birthday party cake. I even supplied them with my own cake diamonds that I purchased. Not one of them was on the cake. There were supposed to be pearls around each layer and not one was there either. On the top was a royal icing bow, I have never seen something so ugly. If they couldn't make the cake I wanted they should've let me know. I called them the day after my wedding and they claimed the owner Greg wasn't in, I asked to have him call me back that day and he never did. I proceeded to call him over and over and now 3 and a half weeks later I finally get him on the phone (and not because he called meback). I asked him if he got my messages he said yes, he just never called back. I explained why I was unhappy and he just became arrogant and didn't care.He actually tried to tell me the diamonds were on the cake and they melted. I found that to be pretty funny, for the fact that it was a cold 40 degree day and there was not one mark on the cake from where they were supposedly placed. I called the manufacturer and I was told they don't melt when its cold and on fondant it w. I would never recommend this bakery, this is the worst vendor I ever came across.
Sorry this is so long I am just so frustrated with how people can just be so nasty. My dad even spoke to him and the owner just didn't care. Its a shame because I had heard good things about them in the past, and when we had a few minor issues happen early with them I figured the girls who helped were just new. I didn't realize they ran their business this way. Thankfully Chateau La Mer has been great, they tried making the cake look ok and the wedding so I wouldn't be upset and is handling the situation now.
Sorry this is so long I am just so frustrated with how people can just be so nasty. My dad even spoke to him and the owner just didn't care. Its a shame because I had heard good things about them in the past, and when we had a few minor issues happen early with them I figured the girls who helped were just new. I didn't realize they ran their business this way. Thankfully Chateau La Mer has been great, they tried making the cake look ok and the wedding so I wouldn't be upset and is handling the situation now.
