vent!
can any tell me how they would handle this: and sorry, this is long and i'll try not to make it confusing....
we reserved a block of rooms at a hotel for our out of town guests. most of which were happy to reserve a room, etc. no problem there. apparently, some of our friends/family that live HERE also wanted a room. no problem there either. i had reserved enough rooms for everyone and then some! the hold-date has since passed and so now the rooms that were held at the lower rate have been released to the general public.
okay, here's where it gets more confusing: the hotel manager mentioned that IF we booked enough rooms/and enough people were interested (15 to be exact) the hotel would 'give' us a shuttle to and from the wedding/reception site. for free. HOWEVER, if we didn't book enough rooms/and not enough people were interested, we could still rent a shuttle for a fee of $500 - $800. all well and good, if i were made of money, but alas, i'm NOT! so anyway, one of our guests missed the deadline, but called hotels out east and found a room, and got them to honor our original reserved room rate. cool. BUT THEN also got the hotel to agree to reroute our shuttle (which at this point doesn't exist) to their OTHER hotel on the way to the reception. ... as in, wants to take the shuttle we can't afford to rent and reroute it to their hotel too and already arranged this with the manager... PS, this person lives here, isn't out of town and isn't even staying at the hotel we originally reserved.
am i nuts to be beyond annoyed? and well, seriously, i'm beside myself... can someone just give me some clarity or opinions here. like i need more stress. now i have to worry that everyone staying at the hotel is counting on a shuttle, and i simply don't have the money to rent one. especially since even the actual OOT guests will have cars that day and plenty of people for rides as well... as in, they can get around JUST FINE. ... i hope this makes sense because i need to know how to handle this...
changed my username due to lurkers...
we reserved a block of rooms at a hotel for our out of town guests. most of which were happy to reserve a room, etc. no problem there. apparently, some of our friends/family that live HERE also wanted a room. no problem there either. i had reserved enough rooms for everyone and then some! the hold-date has since passed and so now the rooms that were held at the lower rate have been released to the general public.
okay, here's where it gets more confusing: the hotel manager mentioned that IF we booked enough rooms/and enough people were interested (15 to be exact) the hotel would 'give' us a shuttle to and from the wedding/reception site. for free. HOWEVER, if we didn't book enough rooms/and not enough people were interested, we could still rent a shuttle for a fee of $500 - $800. all well and good, if i were made of money, but alas, i'm NOT! so anyway, one of our guests missed the deadline, but called hotels out east and found a room, and got them to honor our original reserved room rate. cool. BUT THEN also got the hotel to agree to reroute our shuttle (which at this point doesn't exist) to their OTHER hotel on the way to the reception. ... as in, wants to take the shuttle we can't afford to rent and reroute it to their hotel too and already arranged this with the manager... PS, this person lives here, isn't out of town and isn't even staying at the hotel we originally reserved.
am i nuts to be beyond annoyed? and well, seriously, i'm beside myself... can someone just give me some clarity or opinions here. like i need more stress. now i have to worry that everyone staying at the hotel is counting on a shuttle, and i simply don't have the money to rent one. especially since even the actual OOT guests will have cars that day and plenty of people for rides as well... as in, they can get around JUST FINE. ... i hope this makes sense because i need to know how to handle this...
changed my username due to lurkers...