I thought is was so nice when the dealership called to tell me it was time to get my car inspected- I said ok plus I need a oil change- usually $120 ( you get one every 10,000 miles)
So I drop my car off this morning for the inspection and what they call serive B- the total is $450
Service A was only $175 ( $120 if which was the oil change)
what the hell! I am going to give them a piece of my mind when I pick it up-I want them to detail out service B
then the guy has the nerve to say serivice is free on 2004s - and since I have a 2005 I have to pay
I told him I should have got the BMW- they still include service-
Beth1210
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Re: Vent- had to take my car in for service!
ok- I just spoke to them- it goes a then b - then a gain
however - my car needs 2 new tires! it's a year old!
I am not getting them from there
DjPiLL
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Re: Vent- had to take my car in for service!
Posted by Beth1210
however - my car needs 2 new tires! it's a year old!
How do you know it needs new tires? Tires are warrantied items!
Who told you you need new tires?
Beth1210
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Re: Vent- had to take my car in for service!
I just spoke to the service guy- he says I need 2 rear tires- and they are $$$
needless to say I am not getting them from the dealership
My FH thinks they are trying to take advantage of me-
I am going to talk to them when I pick the car up tomorrow- something isn't right
maybe I should have my Dad meet me there
dpli
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Re: Vent- had to take my car in for service!
Bring your dad or FH with you. Lots of times they think b/c you are a woman that you will just agree to whatever they tell you to do. - and at whatever price
Beth1210
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Re: Vent- had to take my car in for service!
Posted by dpli
Bring your dad or FH with you. Lots of times they think b/c you are a woman that you will just agree to whatever they tell you to do. - and at whatever price
I think that what happening
my Dad said my tires should be covered- my car is under a year old
I am calling mercedes customer service now
dpli
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Re: Vent- had to take my car in for service!
I think even if you did a LOT of driving, you shouldn't need new tires after one year, most are made to last beyond that.
SomethingBlu
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Re: Vent- had to take my car in for service!
I just wanted to send you this. After getting jerked around for a long time at my dealer, I am now in search for a mechanic (I have a 'lowly' Mitsubishi though... ). I am sorry that they are being such as$es!
Beth1210
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Re: Vent- had to take my car in for service!
thanks for the support
My Dad is calling them - I feel bad for the service guys- my Dad forgot more about cars then they ever knew! he is tough- especially we he thinks someone is taking advantage of his kids!
I feel like I am 7- not a 28 year old who is getting married in 4 months and drives a mercedes- but oh well!
The Original 2nd-time-around
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Re: Vent- had to take my car in for service!
Did you need new brake pads??
Beth1210
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Re: Vent- had to take my car in for service!
Posted by The Original 2nd-time-around
Did you need new brake pads??
No- they didn't say that ( yet)
the Jerk didn't even call my Dad back - or me
DjPiLL
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Re: Vent- had to take my car in for service!
Posted by Beth1210
Posted by The Original 2nd-time-around
Did you need new brake pads??
No- they didn't say that ( yet)
the Jerk didn't even call my Dad back - or me
LOL cause he knows he is giving you the shaft.
Beth1210
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Re: Vent- had to take my car in for service!
[
the Jerk didn't even call my Dad back - or me
LOL cause he knows he is giving you the shaft.
How about this- I call him yesterday and tell him when I pick up the car we need to review the bill b/c I am willing to pay for serivice A- not B- which is over $200 less-
he goes ok! I should have said I am not paying at all- I have never had such a easy negoitation in my life!
he knows I have a great complaint- b/c the manager told me all differnt things then he did!
