Verizon Vent!
Background: I have been with Verizon for 6 years and have a pretty high plan (its always over $100/month) - I called VZW back in June to get my new Blackberry Curve - Spoke with customer service rep and was told I can qualify for an early upgrade in September. Not the new every two - that I would have to wait until May 2nd 09 for.
Fast Forward: It is tonight - I called Verizon - went thru the automated headaches, and finally got thru to a woman, who was extremely helpful in the beginning - she told me people are eligible for early upgrades who have higher calling plans, never pay their bill late, and have been with verizon for a while (THATS ME!) - well she then told me I do not qualify and have to wait until May 2nd 09 for my new phone.. oh I dont think so! Well I let the BEEEEYOTCH out - and needless to say - after she repeatedly tried to tell me that she couldnt tell me why I didnt qualify and I asked to speak with a supervisor - she got one of them to 'put it through'... what a pain in the tush!
Vent over..![]()
But on the bright side they are fedexing out my new Blackberry Curve to me on Monday!
What a pain - girls do NOT let them tell you they cant do it - There service has definitely been the best - but I think I flipped her out a little bit with throwing around names of reps that I spoke with back in June and asking when my contract expires so I can switch carriers...![]()
Fast Forward: It is tonight - I called Verizon - went thru the automated headaches, and finally got thru to a woman, who was extremely helpful in the beginning - she told me people are eligible for early upgrades who have higher calling plans, never pay their bill late, and have been with verizon for a while (THATS ME!) - well she then told me I do not qualify and have to wait until May 2nd 09 for my new phone.. oh I dont think so! Well I let the BEEEEYOTCH out - and needless to say - after she repeatedly tried to tell me that she couldnt tell me why I didnt qualify and I asked to speak with a supervisor - she got one of them to 'put it through'... what a pain in the tush!
Vent over..
But on the bright side they are fedexing out my new Blackberry Curve to me on Monday!
What a pain - girls do NOT let them tell you they cant do it - There service has definitely been the best - but I think I flipped her out a little bit with throwing around names of reps that I spoke with back in June and asking when my contract expires so I can switch carriers...
