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VS rant!!!!!!

hannahshim Posted:

VS rant!!!!!!

I order ALOT from VS and i always seem to have a problem! I am sooo angry.. last year in october i ordered a bunch of things and 1 item was incorrect and I called they told me that they will ship out the correct item and told me to return the incorrect one.. so i returned it.. a few days ago i saw a debit on my VS card and I called and they told me that they never received that item!!!!!! they asked me if i had the tracking #!! of course i dont have that anymore... and I was 100% sure they recevied it because i got credit for it before.. i was sooo angry I began to search my history on VS and it showed that it has been returned.... turns out that the person that processed my return didnt link it to that item and the computer charged me automatically!
so ok fine.. it happened so i moved on./...

this time I ordered lik 15items worth more than $250.. i was waiting for it and tracking said it was to arrive today.. I received it today and open to find out that they sent me the wrong items again!!!! this time NOTHING was correct.. and they only sent me 5 things!! and they were all dress pants(i did not order any pants) i called and they said they were sorry and to return it and they will express ship my order... i said ok fine.. i guess i'll have to accept that.. the the person tells me that one item is unavailable!! i was liek it was available when I ordered it.. if you guys send me the right ones I would have probable had it! he continued to apologize and told me he will backorder it so when it arrives he will ship it.. and he iwll bump all my shipment to express..

so now i have to wait til Friday to receive my stuff
ughhhh they better get it right this time

sorry for the long rant.. i am soo angry!!
( i didnt proof read this so sorry if it doesnt make sense) lol
cherish83 Posted:

Re: VS rant!!!!!!

Thats happened to me too, but I got it the second time around. They are usually good with their stuff and they have good customer service. Have the people been nice with you?

madseason Posted:

Re: VS rant!!!!!!

thats why i only buy directly from the store...ive had nothing but bad experiences from the catalog

hannahshim Posted:

Re: VS rant!!!!!!


Posted by cherish83

Thats happened to me too, but I got it the second time around. They are usually good with their stuff and they have good customer service. Have the people been nice with you?



the 1st time no.. I kept getting transfered back and forth for an hour!!!!! because they couldnt find out what that charge what for...

the 2nd time yes.. I couldnt really complain to him becuase he felt very bad for me
madseason Posted:

Re: VS rant!!!!!!


Posted by hannahshim


Posted by cherish83

Thats happened to me too, but I got it the second time around. They are usually good with their stuff and they have good customer service. Have the people been nice with you?



the 1st time no.. I kept getting transfered back and forth for an hour!!!!! because they couldnt find out what that charge what for...

the 2nd time yes.. I couldnt really complain to him becuase he felt very bad for me



Im sorry hun!
GinaBambina08 Posted:

Re: VS rant!!!!!!

That's definitely irritating!
hannahshim Posted:

Re: VS rant!!!!!!


Posted by madseason


Posted by hannahshim


Posted by cherish83

Thats happened to me too, but I got it the second time around. They are usually good with their stuff and they have good customer service. Have the people been nice with you?



the 1st time no.. I kept getting transfered back and forth for an hour!!!!! because they couldnt find out what that charge what for...

the 2nd time yes.. I couldnt really complain to him becuase he felt very bad for me



Im sorry hun!



thanks hun!



they just better send me the right ones this time!!

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