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WARNING-Photobooth crook

vabride Posted:

WARNING-Photobooth crook

I am sitting here in tears so sad to share that I have canceled the 'old time photo booth' that was planned for my wedding next month.

Why?? Because the company is crooked.

DO NOT USE www.******************* part of Rolland Elliott studios.

A girl I know used him and a broken 'booth' was delivered to her site. She said it was basically 4 curtains and a camera. He has given her the runaround since May to get her money back for the broken booth.

When I booked I asked in no uncertain terms, 'is this a physical booth with solid walls like you would find in a mall' they said yes. Today when I called and asked for that in writing he said... well its an extra $200 for that. I googled and found out that the better business bureau rates him as unacceptable and immediatley cancelled.

Even then, I called and told him I wanted to cancel. He said, ok, I'll mark you as cancelled and tried to get off the phone. I said, can you provide me with a cancellation number- he said oh, you need to submit it in writing to cancel. He was going to let me get off the phone thinking that I had cancelled.

He is crooked and misrepresents what you are getting. Apparently he also gets his 'photo booth technicians' by advertising on craigslist, and they get there having never seen the thing before!!!

Sorry if this is really disjointed, I'm just broken-hearted, too late to book someone new =( I just want to warn you all to STAY AWAY!!!!
vabride Posted:

Re: WARNING-Photobooth crook

Why did it block out the web address??

its www. rentphotobooths. com
mosh424 Posted:

Re: WARNING-Photobooth crook

aww i am so sorry, i hope everything works out

Butterfly123 Posted:

Re: WARNING-Photobooth crook

This isnt the first complaint about them. I dont know how that company is still running. Unbelievable. So sorry!

angels914 Posted:

Re: WARNING-Photobooth crook

that really stinks !!!!!!!!!! ***** that there are so many crooked people out there that would mess with a wedding day !!!!!!!!!
gina409 Posted:

Re: WARNING-Photobooth crook

so sorry that happened to u

misswitty Posted:

Re: WARNING-Photobooth crook

can anyone else recommend a reputable photo booth company?

allegracristina Posted:

Re: WARNING-Photobooth crook

try http://www.interactiveparty.com.

I used them last year for my 25th birthday to rent a giant Bouncy Boxing game. They are extremely professional and helpful. They're located in Farmingdale, but they serve the entire tri-state area. Good luck! I really don't think it's too late! Try calling them right away. 800-760-0724.
KimiDanny1010 Posted:

Re: WARNING-Photobooth crook

it might not be too late.... call around and explain you story...hopefully you can find someone to help you !!!

grrulz Posted:

Re: WARNING-Photobooth crook

i'm soo sorry
Maria31 Posted:

Re: WARNING-Photobooth crook

I'm so sorry!
An 08 bride had the same problem with this vendor. I just can't believe they are still free to rob people of their money on their wedding day!!!
sophisticat13 Posted:

Re: WARNING-Photobooth crook

So sorry this happened to you!! I keep hearing negative things about this vendor. Why they are still in business is beyond me!!!
Autumnbride03 Posted:

Re: WARNING-Photobooth crook

wow,this isn't the first horrible story about them. I'm sorry you had to deal with this!

KARA16 Posted:

Re: WARNING-Photobooth crook

Im so sorry you had to deal with this!

IrishBrideASmiling Posted:

Re: WARNING-Photobooth crook

Ive been trying to email him for the last two weeks and no response

This post is going to get deleted
vabride Posted:

Re: WARNING-Photobooth crook

Thank you to all of you for your kind words and support.

I am just so mad at myself for not looking into this more closely before booking. I hope all of you are having better luck!
MrsHtobe Posted:

Re: WARNING-Photobooth crook

Ugh, I'm REALLY REALLY REALLY SORRY that you got involved with him and had these problems.

I had a bad experience as well, but this post will get pulled because he has requested his name not be mentioned at all on this website (or atleast that was my understanding)

I lost out on my deposit, but I'm more than relieved he won't be at my wedding.

Good luck and I'm sure your day will be FABULOUS regardless.

(edited bc I can't spell this morning)

jennarose023 Posted:

Re: WARNING-Photobooth crook

That stinks! i would make a complaint to BBB!

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