Weddingchannel.com
I just had to give a little rave to the customer service at weddingchannel.com. I ordered a garter from them that had a horseshoe with swarovski crystals. So, of course, I threw out all the packing slips and everything and yesterday one of the crystals fell out. I called them up and they just looked me up (I don't even have an order # or anything) and are sending me a new garter with a pre-paid packing slip to return the damaged one. I am so pleasantly surprised. I was expecting the run-around and it was easy breezy. Big thumbs up for them!!!
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