What has been your experience with returns and Fortunoff
soon2bmrsdunn
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What has been your experience with returns and Fortunoff
Long story short. I received a gift from one of my parents friends whose daughter was to have gotten married in 2004. I was at her shower and her mother bought her this hideous clock. Shortly after they called off the wedding. Anyway her mother gave the same clock to me as my shower gift. I think it's bad luck to keep it and I want to return it to Fortunoff. I know that she bought it there because that's where her daughter registered for it.
#1 - It doesn't have the star on it #2 - They still carry it (I found the item on their website) but it wasn't on my registry
Do you think I'll have a problem returning it? I called their customer service department and the told me the manager of the department makes the decision on whether or not to take it back. Thoughts?
dianadrw
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Re: What has been your experience with returns and Fortunoff
I tried to return something there without the star and they gave me a problem and wouldn't let me return it. They tried looking the person up in the computer, but she wasn't there. So, I would say if they are able to look her up and see that she did purchase it there they will most likely let you return it.
GinaZ
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Member since
Re: What has been your experience with returns and Fortunoff
If they don't take it back- goodwill! You really arn't losing anythign by doing this. And I wouldn't want it either! I agree it is a bad omen to keep it.
Goodluck at fortunoffs!
btw- if they called off their wedding, wern't they supposed to return the gifts??
soon2bmrsdunn
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
Posted by GinaZ
If they don't take it back- goodwill! You really arn't losing anythign by doing this. And I wouldn't want it either! I agree it is a bad omen to keep it.
Goodluck at fortunoffs!
btw- if they called off their wedding, wern't they supposed to return the gifts??
Well I never got the gift I gave her back. But the gift came from her mother. Her mother originally bought it for her and it was stored in the mother house. The mother then proceeded to give it to me.
giggles62
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Member since
Re: What has been your experience with returns and Fortunoff
Add the clock to your registry and then try to return it. Tell them you got it as a gift and you decided you did not like it anymore.
NovemberBride06
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
They will check your registry to see if it's on there and was bought.
We received a gift at our shower that was purchased at Fortunoff, we were registered there but that item was not on my registry. My aunt bought us the wrong grill. So we took it back and explained the situation and they exchanged it for store credit. I did not have a receipt. It's worth a try.
Kara and Todd
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Re: What has been your experience with returns and Fortunoff
Well I never got the gift I gave her back. But the gift came from her mother. Her mother originally bought it for her and it was stored in the mother house. The mother then proceeded to give it to me.
OMG. That is one of the RUDEST things I've ever heard. I'm so sorry.
I'd at least try to take it back! Good luck!
GinaZ
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
Posted by soon2bmrsdunn
Posted by GinaZ
If they don't take it back- goodwill! You really arn't losing anythign by doing this. And I wouldn't want it either! I agree it is a bad omen to keep it.
Goodluck at fortunoffs!
btw- if they called off their wedding, wern't they supposed to return the gifts??
Well I never got the gift I gave her back. But the gift came from her mother. Her mother originally bought it for her and it was stored in the mother house. The mother then proceeded to give it to me.
Ohhh gotcha. Well, goodluck trying to return it- let us know how it goes!
GinaZ
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
Posted by giggles62
Add the clock to your registry and then try to return it. Tell them you got it as a gift and you decided you did not like it anymore.
haha not a bad idea!!
ellebelle1
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
I've had only good experiences returning things to Fortunoff. They will take anything back because they can locate any item based on the scanner tag.
Licee15
Posted:
Member since
Re: What has been your experience with returns and Fortunoff
In regards to there process....It stinks on SATURDAYS and SUNDAYS...I had to wait on about 3 lines just to return one item for $26.00.
