ok, it's been two and a half months since our wedding and i'm still really upset about how so many things were handled by our event/catering manager. (see my review for details
dh and i have been contemplating whether or not we should send a letter outlining the problems and why we are unhappy to the company.
do you think we should? what would you do?
06NovBride
Posted:
Member since
Re: what would you do?
If it is bothering you that much that you are still thinking about it months later, then I would do it. You have to decide whether you'd feel better getting your concerns off your chest and down on paper, or will you eventually forget about the things that made you upset/mad.
dianadrw
Posted:
Member since
Re: what would you do?
You have nothing to lose by sending a letter. You may not get anything out of it, but at least you will feel better by letting them know you were not happy.
Kara and Todd
Posted:
Member since
Re: what would you do?
Are they aware that you are upset about it? If so, a professionally-worded letter to the company is a good idea.
If they are and have failed to even try to make things up to you, I'd file a complaint with the BBB.
ShanonandSteve
Posted:
Member since
Re: what would you do?
If it is still bothering you that much then go for it. Write a letter, maybe it can help you feel a bit more settled with how things were handled.
staceylacey
Posted:
Member since
Re: what would you do?
If it were me I would write them a strongly worded letter and expect at least an appoligy. If not I would report them to the BBB Sorry that happened to you
Kris10546
Posted:
Member since
Re: what would you do?
I read the whole thing and I think you should absolutely send something to the owner of the company as well as the BBB. You paid for a service and did not receive it as planned. You had to HIRE someone in addition to all of the money you were already spending to have it decorated when you were originally told that was a part of the contract. I would definitely do something, don't take it. Some other bride out there may get hit hard by the same caterer so having something on the BBB website will at least put up a little flag!
Good luck!
happygirl07
Posted:
Member since
Re: what would you do?
I definately would do it. At least it might get you an apology....
Sorry you had to go through this.
beachbum05
Posted:
Member since
Re: what would you do?
I just read your review. I have my mouth open.
Wow, I am really sorry that happened to you. Unbelieveable.
I would definitely send them a letter or ask to speak with the owner of the company.
Marchbride07
Posted:
Member since
Re: what would you do?
Send a letter and report them to the Better Business Beureau spellign.
mkc56
Posted:
Member since
Re: what would you do?
Definitely write a letter! At the very least it will be therapeutic for you to get those grievances off your chest.
metmymatch
Posted:
Member since
Re: what would you do?
thanks girls! i think i'm going to go for it.
as far as bbb, don't they only accept complaints if it's a financial wrong-doing?
madseason
Posted:
Member since
Re: what would you do?
i am speechless. wow. I read your review. I would send him your review. Definitley..letter..sky writing, smoke screen, by train, by horse, by morse code... TELL THEM EXACTLY HOW YOU FEEL!!! I am sitting here in horror and have no idea what I would have done if I was in your position... Im so sorry that happened to you. Let him have it!
bluesashbride
Posted:
Member since
Re: what would you do?
Yes, I would write and enclose a copy of your complaint BBB! Don't be nice! This is business, you can address the problems and not get personal and get your point across that your wedding did not at all meet expectations.
Ilovebriani
Posted:
Member since
Re: what would you do?
aw, i am so sorry you had a bad experience! i would definately write a letter to them! if anything maybe you will get an apology (although it does not fix what happened, may help u feel better) and u may help out people in the future who decide to use that place. maybe they will fix some of the things and make sure they dont happen again! Go for it!
snydl40
Posted:
Member since
Re: what would you do?
I would definetly send a letter-what an a$$hole!!!!!!!!
N.Y.bride
Posted:
Member since
Re: what would you do?
Id definately write a letter!!!
Great review by the way and I also used JPI video and Joe was amazing!!
Becks526
Posted:
Member since
Re: what would you do?
Holy crap! You should definitely write a letter! If they handled all weddings the way your's was, it's amazing they're still in business!
October Bliss
Posted:
Member since
Re: what would you do?
Posted by metmymatch
ok, it's been two and a half months since our wedding and i'm still really upset about how so many things were handled by our event/catering manager. (see my review for details
dh and i have been contemplating whether or not we should send a letter outlining the problems and why we are unhappy to the company.
do you think we should? what would you do?
Not only would I write to the vendor, I would write to BBB AND most important - the Town of Huntington.
Mandyin2007
Posted:
Member since
Re: what would you do?
I would send a letter, if they did things that weren't appropriate or that bothered you you definitely should tell them.
