I am about to call the bridal salon to see what explanation they or the designer has for ruining my dress and what they will do to rectify the situation.
Also calling my current florist to see if I have to deal with another appointment of being stood up and if my sample will be done, otherwise I am going elsewhere.
itslaurie.
Posted:
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Re: Wish me luck....(semi-update)
I just noticed your fantasmarific icon.
sarahbelle
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Re: Wish me luck....(semi-update)
Ugh. I'm sorry you have to deal with this mess. I think the previous poster was right - let the salon and the manufacturere fight about the gown; in the meantime, someone owes you some money!
BKtoLI
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Re: Wish me luck....(semi-update)
Posted by itslaurie.
I just noticed your fantasmarific icon.
I know you originally posted that picture, and I will always give credit where credit is due!!
That, and it makes me laugh, and I can use one after all of this BS!!
itslaurie.
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Re: Wish me luck....(semi-update)
Posted by BKtoLI
I know you originally posted that picture, and I will always give credit where credit is due!!
That, and it makes me laugh, and I can use one after all of this BS!!
makes me laugh too! even more when I saw you used it for an icon. great choice.
esb980
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Re: Wish me luck....(semi-update)
Oh man, I am getting stressed just reading about what you are going threw!! I can't imagine how you feel!! I am so sorry!! If there's ANYTHING I can do, let me know!!
seta
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Re: Wish me luck....(semi-update)
J...i would totally call moonlight directly...Phuck Lestans!!! (sorry to any virgin ears)
You tell them that you ordered the dress and picked it up from them and this is the condition it's in. Explain to them that they are an authorized dealer of their product and this is the crap you are getting from them...
also tell them that moonlight is thought to be a reputable company and that you are hoping they will help you as a poor bride out...since your wedding is in a few months..... also tell them that you have proof that the dress was just picked up..,,,,,
they must have a 1/2 way decent customer service line..i would call them directly...let them fight with lestans..believe me, they are concerned about their reputation...
your dress did not cost 5 dollars...they need to handle this better!!!
good luck!!!!
(sorry to be so emotional, i used to work in the are of customer relations, and believe me in the manufacturers eys the customer is Always right!!!)
