Post New Topic

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Original post by LindsaylovesJustin

Thread views: 12,086

This is all my personal experience from my wedding this past saturday: I feel Coral House ruined my wedding - was the most horrible ending to a beautiful day...I could have let it slide till the owner yelled at me :(

I would personally not recommend them to any bride that cares about them self. they were decent to my guests, some cold food, a few tables with bad service, rude matri'd to me and my bridal party, but to the bride...I felt they took my money and didnt care about me at all.

I felt rushed out at the end...no one even had the respect to come up to me and say 'hey we have another party, lets move this to the lounge and open a cash bar'...which is what Linda Hunt told me they do when parties run over and another is booked at my very first meeting. the owner yelled at me for defending one of my vendors, i left in HYSTERICAL TEARS...I sat outside crying in my wedding dress.

I have cried for the past 2 days and the owner wont even return any of our phone calls or apologize for being so mean.

I felt like they were ok to my guests, some guests had hair in their food, some had cold food, my bridesmaid was hit in the head with a chair by staff and no one apologized, they kicked me out of the bridal suite, i asked for water 6 times only to have the DJ bring it to me becasue he saw I was about to faint, wrong cake, they lost the top tier to my cake, the matri'd man handled one of our groomsmen, the matri'd was rude to me, wrong ceremony pieces, ugly (personal opinion) planters with either dead, or ungrown plants by the altar, they broke a ton of my stuff at the end by rushing us out and shoving it into boxes, they treated a few of my outside vendors very poorly in my opinion...it was just a really really terrible experience from the perspective of myself as a bride.

(I repeat this is all my personal experience, the owner threatened to sue me as I sat outside crying in my wedding dress, because I told him I was going to post this review, so I must make it clear that this is 100% the truth from my personal experience and I am sure every bride experiences something different there and pray none so bad as my experience since no woman deserves that)

I have never been more sad to have a dream crushed in my life. based on my personal experiences, if you care about being a bride at all, and not just about your guests, then stay far far far away from Coral house. again this is all based on my personal experience that I just had with the new owners this past weekend, and I am sure some brides had a great wedding, but I personally feel sick to my stomach that I just threw away my life savings to a place that could care less about me than the geese poop all over the ceremony space outdoors :(

Please message me if you have any more questions about my experience and I can go into more detail.
LaBellaVita7712

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

wow this is horrible to read, you did the right thing poor service and being treated like crap deserves an honest review!!! Maybe one day they will learn to treat their customers with respect and realize people pay a lot of money not to be treated like garbage!!

bigislandbride82

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

So very sorry about your ruined special day :( You totally deserve to be on that show I Do Over!!! I hope they rectify the situation soon so you have peace of mind
Megan2013Chris

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Im so sorry they ruined your day..they are officially OFF my list!

PSP

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Coral house has never gotten great reviews. I still remember their commercials on tv as a kid for weddings and the wicker peacock chairs like in the wedding singer.. They should probably close it down or re-manage again.

Hair in food too?? Not even just one plate, on multiple plates? That's gross. Cold food or bad tasting food is tolerable but dirty food is too much. You can't even say it was one stray hair which happens time to time. It was on multiple plates.. Thats pretty bad.

I hope they dont give you the plates of food and just give you back your money or some kind of compensation.

good luck!
LindsaylovesJustin

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

agreed! I made 100% sure those hideous chairs were no where in site for our day haha! and they had new chair covers... the room was beautiful - the service and treatment of the paying customer was atrocious!

Bride in 2012

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Ugh! I am so sorry to hear that you were treated so poorly on your wedding day. I was in shock just reading this!

LindsaylovesJustin

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Thanks love! They still have not returned my calls about my missing and broken items or cake top tier... I am livid!

cms82288

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

they r jerks!

Moonmist09

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

i'm sorry you had such a bad experience.
Hope they are able to work things out for you.
I really hope that the day, leading up to these events was everything you dreamed of though
Lauren579

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Ohhhh honey im so sorry that your day went so awry. I hope they make good on their extremely poor service and broken items. This makes me so mad that an establishment could do this to a bride. And hair in the food ??? I hope out of all this headache, you still have happy memories of the most important things like looking at your fiance and saying i do , celebrating with family and friends, and starting your new life together. Good luck and best wishes. keep us posted if you get anything resolved!
Sabellabride12

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

I'm so sorry to hear this. After all the money the bride and groom pay they should be bending over backwards for you. I hope they have finally returned your calls and made some kind of effort to make it up to you not that that can change the memory of your wedding day.

kshea23

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

So sorry you had to experience such awful service and treatment on your wedding day! Just wondering if you have any updates on if they reimbursed you, or made right of this? I have a friend whose looking to book their wedding here for next year, and she's curious about if they rectified the situation for you. She's very weary about booking with them, but her FH is the one who likes this venue. I told her to take her checkbook and RUN!

thefloreswedding

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

OMG lindsay i cant believe this happened to you. im SO sorry....! after all of the time and effort! you worked so hard for this day with your DIY etc, and for them to treat you like that is ridiculous. After all the money and they treat you like that? that is horrible. They could have at least tried to make things better and fix these issues....im so sorry you had to go through this!

cj52514

Re: Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

I'm so so sorry you had to experience this! I was shocked when I read it! A few of my friends recently got engaged and I will definitely be telling them to stay away from Coral House! Best of luck with everything!
katielynn

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Did they ever get back to your and apologize?? A friend of mine is looking into this place and now I'll be sure to steer her away!

Soon2BeMrsPy

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

That is terrible. I am SO sorry you had to experience that.

canoli

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

I'm so sorry that your day didnt go as planned. Just remember you married the love of your life and shared your love with all of your families.

bridetobe2014

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

I am sorry your most memorable day went so wrong!

But thank you for warning us !
trulyyours

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

wow i am reading this..i just recently got engaged and im def looking at places already..this place will b a def nono for me..so sorry for ur experience......

sandr325

Horrible ending to a beautiful day -I feel that Coral House didnt care about me at all

Just had my bridal shower at Coral House. I can not say enough great things about them. They went above and beyond. Great service and beautiful decor. The food was also great.

Reply to this topic

Log in to reply or quote a post.