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Not happy w/ sample centerpieces

lorimari Posted:

Not happy w/ sample centerpieces

What do I do?????? I always love what my florist does and my centerpieces were awful

As a florist, do you keep making samples until the customer is happy?

Please help! Thank you!
Tributes Floral Company Posted:

Re: Not happy w/ sample centerpieces

You should be honest with them and tell them you did not like centerpiece and try to come up with something. If they know you as a customer, they should get it right and not have to make many samples. If you are a customer, they shouldn't have a problem making you another one. If its still not what you want, and did not book them yet, you might want to find someone who knows or can give you what you are looking for. Is the budget to small, are they experienced?? Try talking to the owner or manager.

lorimari Posted:

Re: Not happy w/ sample centerpieces

Thank you for your help - I called them and spoke to them and they want me in again on Saturday to re-do the sample....they said they would do it over and over until I loved them.

Thanks again!

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