Question about contracts

lilmrs Posted: Mar 12, 2003 12:42 AM

Question about contracts

A booked a vendor..and then not 24 hours later cancelled. The credit card had not even been charged yet. However, this vendor is going to charge me a $35 cancellation fee. Is there any way I can get out of that fee? I know its not that much money...it just seems like its rediculous to pay when they did not even do anything.

DJ Frank Entertainment Posted: Mar 12, 2003 10:22 AM

Re: Question about contracts

Sent you some FM...

DJ Frank
631-207-1515

Music by Michael Posted: Mar 12, 2003 10:52 AM

Re: Question about contracts

Sounds a bit sketchy on the part of the vendor. I'm not sure, but I do think that legally you have some time to cancel such an agreement without being penalized.

Follow Your Heart Posted: Mar 12, 2003 02:18 PM

Re: Question about contracts

Hi DLWDLG,

I believe you have three days to back out of a contract. Read your contract - does anything state in there that they can charge you this $35.00 to cancel. If not, I would call the credit card company and maybe dispute the charge. Hope this helps.

Good Luck

Kathy
Follow Your Heart

A. Stan Wiest Music Posted: Mar 12, 2003 09:19 PM

Re: Question about contracts

It is a law in New York State that you have 48 hours to cancel any contract without any penalty. Contact New York State Attorney General Elliot Spitzer (phone number in the government section of the phone book).They will send you a copy of the law in writing.You can also register your complaint with them-they will also follow up for you.
STAN WIEST
A.STAN WIEST MUSIC
www.stanwiest.com

lilmrs Posted: Mar 13, 2003 08:06 AM

Re: Question about contracts

I thought so Stan. Thank You so much for that information, I will contact him today!

lilmrs Posted: Mar 21, 2003 12:28 AM

Re: Question about contracts

Just wanted to let you guys know, that they eventually gave me my money back. But not before I threatened to take them to small claims court AND they are a vendor on this site, so I told them that I would let all the brides know how they treated me. The man then started screaming at me, calling me arrogant and screaming at me some more. Verry bad businessman in my opinion. If they treat customers like this often, I don't know how they are still in busisness. Anyway, I just wanted to thank you guys for your advice both here on the board, and for those that also sent me FM.

Dynasty Limousine Posted: Mar 21, 2003 07:58 AM

Re: Question about contracts

It seems you made the right choice, change vendor.

lilmrs Posted: Mar 21, 2003 11:45 AM

Re: Question about contracts

I did! Thank goodness, I could just see this man yelling at me on my wedding day...THAT would have been bad!

Burke Entertainment Posted: Mar 22, 2003 11:55 AM

Re: Question about contracts

Bravo! You stood up to that kind of nonsense. I trust, you'll find the vast majority of LIWEDDING vendors to be more professional and helpful.
...Des
=======================
Burke Entertainment
631-286-4168
[email protected]

lilmrs Posted: Mar 23, 2003 11:13 PM

Re: Question about contracts

I love all the rest of my vendors..THANK GOD!

Follow Your Heart Posted: Mar 24, 2003 08:31 AM

Re: Question about contracts

Hooray for you!

You were absolutely right and he was absolutely wrong! What type of attitude is that to have with a customer. Unfortunately, there are some businesses out there that are not very respectful.

In my opinion my customer service is everything - without that how do you expect to stay in business.
Besides I treat people how I would expect to be treated - guess it's that old golden rule thing.

I am a firm believer what goes around comes around

Kathy
Follow Your Heart