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Service charge does not cover gratuity?

jlm2004 Posted:

Service charge does not cover gratuity?

I'm very surprised to find out that the service cahrge does not cover gratuity and that Carlyle on the Green expects a tip for managers on the day of the wedding. This was never discussed during the meeting. I called and despite an attempt to skirt the issue - I pushed this and was told I would get a bill just before the wedding for around 7% to cover management expenses. So the service charge is taxed and then there is a minimum of a 7% fee in addition to the 20% service charge.

I wish they'd include it to begin with. I know they hide this extra fee until the last minute and that has really soured me on this place.

Is this common at other venues on LI and NYC??
Bleu Diamond Events Posted:

Re: Service charge does not cover gratuity?

jlm
Please check your forum mail
Gina
Knot to be Forgotten

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