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updated - she got her $$$

Shorty McBride Posted:

updated - she got her $$$

My best friend just broke off her engagement.

It's a rough time, but she made a very good decision, and I'm proud of her.

Unfortunately, she already booked the Inn at East Wind for July 4th, 2006 (it's a tuesday), and they will not return her deposit ($1300 ) unless someone else books the date.

I feel HORRIBLE for her...she's fresh out of college, and what she thought the rest of her life would be is now COMPLETELY different than it was a month ago. I can't even begin to imagine how she feels.

Please, please, PLEASE spread the word to any brides-to-be that haven't booked a place yet!

She got a GREAT deal for that day too - she upgraded to viennese, and some other food choices, and it was UNDER $100 pp INCLUDING tax & grat.

Thank you, in advance, for helping in any way.

Please spread the word!!!

Book 7/4/06!
akaMrsT Posted:

Re: I need a HUGE favor...please read.

If you read the subdivisions together, 237-3 (3) and 237-4 'prompt refunds', because rebooking is presumed if the date is more than 6 months out, the hall must return the deposits within 30 days of being notified of the cancellation.

Because rebooking is presumed you DO NOT have to wait 30 days after they rebook.

This is the LAW for Suffolk County halls!!!!
Pay particular attention to 237-3 (3) - if it's more than 6 months out rebooking is presumed.

Chapter 237, CATERERS

GENERAL REFERENCES

§ 237-1. Legislative findings and intent.

A.The Legislature finds that the Suffolk County Department of Consumer Affairs has received numerous complaints from consumers about catering contracts. These contracts are very often executed long in advance of affairs, at the urging of caterers, to avoid scheduling disappointments.

B.The Legislature further finds that, upon the execution of such a contract, a consumer is required to make an initial payment and may be required to make periodic payments thereafter.

C.The Legislature further finds that those who cancel catering contracts, in most instances, do so for legitimate reasons. The major area of consumer complaints relates to these cancellations and the claims of patrons for restitution of these partial payments and, on the other hand, the caterers' claims to damages due to these cancellations.

D.The Legislature further finds that the common no return of deposit clause too often results in an unconscionable and unjust situation because the caterer often rebooks the room for the contracted date at a price more or less than the original contract price but which has no bearing on the no return of deposit clause.

E.The Legislature further finds that a caterer's delegation of its performance of the contract to another caterer without the consumer's consent is unconscionable.

F.The Legislature intends to cure these inequities by establishing criteria and procedures for cancellation of catering contracts and for the delegating of these contracts.

§ 237-2. Definitions.

As used in this chapter, the following terms shall have the meanings indicated:

CATERER -- Any person or business engaged in serving food or beverages for private functions in Suffolk County.

§ 237-3. Cancellations and cancellation fees.

A. A cancellation occurs:

(1)When the consumer mails to the caterer notice of his or her intent to cancel; or

(2)When the caterer has actual notice of the consumer's intent to cancel.

B. With regard to cancellation fees:

(1)If a consumer cancels a catering contract and the caterer is able to rebook the date, the caterer's cancellation fee may not exceed 5% of the total contract price or $100, whichever is less, plus actual expenses reasonably incurred.

(2)If a consumer cancels a catering contract and the caterer is unable to rebook the date, the caterer's cancellation fee may not exceed the difference between the total contract price and the cost of performance, plus actual expenses reasonably incurred. The caterer must be able to show diligent efforts to rebook and most fairly calculate the cost of performance.

(3)It will be presumed that a caterer who receives notice of cancellation six months or more before the scheduled date of the function will be able to rebook.

§ 237-4. Prompt refunds.

As soon as reasonably practicable after cancellation and in no event later than 30 days after rebooking, the caterer must return to the consumer any sum received which exceeds the caterer's permissible cancellation fee.

§ 237-5. Contract forms.

Contract forms used by a caterer must conspicuously disclose the caterer's cancellation fee. This does not apply to contract forms ordered to be printed or set in type before the effective date of this chapter, but such forms may not be used for more than six months after this chapter takes effect.

§ 237-6. Delegation of performance to another caterer.

A caterer may not delegate performance of any contract to another caterer without the consumer's consent. This consent may be obtained only after the caterer advised the consumer of its inability to perform under the contract.

§ 237-7. Penalties for offenses.

The Commissioner of the Department of Consumer Affairs of Suffolk County or his designated representative shall have the power to impose upon any caterer who shall violate any of the provisions of this chapter and/or any regulations duly promulgated with respect thereto a civil penalty of not less than $50 nor more than $500 for each such violation.

§ 237-8. Enforcement.

A.This chapter shall be enforced by the Department of Consumer Affairs of Suffolk County.

B.The Commissioner of the Department of Consumer Affairs of Suffolk County may promulgate regulations consistent with and in furtherance of the provisions of this chapter.


The link if you want to read this on your own

Chapter 237
Suffolk County law re: caterers

Write a letter officially cancelling the date and be sure to cite this law, specifically 237-3 (3) and 237-4 noting that because her date is well over 6 months out, rebooking is presumed and therefore she expects to receive a full refund (minus $100) within 30 days. If she does not get a check call a lawyer. There are probably firms that do this type of thing all the time.
Shorty McBride Posted:

Re: I need a HUGE favor...please read.



Katrina, you rock!!!

Thank you!!!
akaMrsT Posted:

Re: I need a HUGE favor...please read.


Posted by Shorty McBride



Katrina, you rock!!!

Thank you!!!



Glad to help. A few Suffolk halls have pulled this type of thing lately (and probably way more than have been posted on LIW). I think a lot of halls don't think anyone will find out about the cancellation law so they try to just keep the money. Jerks!!!!

This really makes me not want to use any of the recently mentioned halls for anything - shower, birthday party, engagement party, retirement etc. They are just proving to me that they are swindlers.
justshir Posted:

Re: I need a HUGE favor...please read.

omg! tell me what happens next Shorty McBride! this sounds so interesting adn so good to know for future references! and kdrainey..! YOU DO ROCK!

pinkstar025 Posted:

Re: I need a HUGE favor...please read.


Posted by justshir

omg! tell me what happens next Shorty McBride! this sounds so interesting adn so good to know for future references! and kdrainey..! YOU DO ROCK!



i agree
Shorty McBride Posted:

Re: I need a HUGE favor...please read.

my friend is DEFINITELY going to act on this - she said that she was going to call them today and make them aware that she knew the law, but I told her she should write a letter.

Thank you again
Wintersbride Posted:

Re: I need a HUGE favor...please read.

I just have a question though...I was looking at my contract, and it outlines their cancelation policy. If one signs it, aren't they agreeing to it? Or does the law outweigh that?

cjb88 Posted:

Re: I need a HUGE favor...please read.

according to what my banquet manager said, the law outweighs that... when we signed she was going over the no refund policy, and said that is was not fully true because of that suffolk county law...

Wintersbride Posted:

Re: I need a HUGE favor...please read.


Posted by cjb88

according to what my banquet manager said, the law outweighs that... when we signed she was going over the no refund policy, and said that is was not fully true because of that suffolk county law...



ALWAYS good to know your rights! Thanks
akaMrsT Posted:

Re: I need a HUGE favor...please read.


Posted by pinkstar025


Posted by justshir

omg! tell me what happens next Shorty McBride! this sounds so interesting adn so good to know for future references! and kdrainey..! YOU DO ROCK!



i agree







Posted by FutureMrsH

I just have a question though...I was looking at my contract, and it outlines their cancelation policy. If one signs it, aren't they agreeing to it? Or does the law outweigh that?



The law PREEMPTS anything written in the contract if cancellation is more than 6 months before the date. The contract controls only if cancellation is within 6 months of the date.
SomethingBlu Posted:

Re: I need a HUGE favor...please read.

BUMP for MikeysGirl

ETA: Becase I previously cancelled a Suffol County hall...make sure you send the cancellation notice in writing, via certified mail.
brooklynbridezilla Posted:

Re: I need a HUGE favor...please read.

Shorty, was your friend able to get her money back?
salsbride06 Posted:

Re: I need a HUGE favor...please read.

im glad to see that you posted this. they have to give back you deposit.




Posted by akaMrsT


Posted by Shorty McBride

My best friend just broke off her engagement.

It's a rough time, but she made a very good decision, and I'm proud of her.

Unfortunately, she already booked the Inn at East Wind for July 4th, 2006 (it's a tuesday), and they will not return her deposit ($1300 ) unless someone else books the date.

I feel HORRIBLE for her...she's fresh out of college, and what she thought the rest of her life would be is now COMPLETELY different than it was a month ago. I can't even begin to imagine how she feels.

Please, please, PLEASE spread the word to any brides-to-be that haven't booked a place yet!

She got a GREAT deal for that day too - she upgraded to viennese, and some other food choices, and it was UNDER $100 pp INCLUDING tax & grat.

Thank you, in advance, for helping in any way.

Please spread the word!!!

Book 7/4/06!



East Wind is full of crap. They are a Suffolk County hall and therefore obligated to return her deposit since her date is so far off.

The topic of cancellation has come up a few times in different threads lately (all based on halls not returning deposits).

If you cancel with a Suffolk County catering hall more than 6 months before your date you can get all deposits but $100 back.

If you read the subdivisions together, 237-3 (3) and 237-4 'prompt refunds', because rebooking is presumed if the date is more than 6 months out, the hall must return the deposits within 30 days of being notified of the cancellation.

Because rebooking is presumed you DO NOT have to wait 30 days after they rebook.

This is the LAW for Suffolk County halls!!!!
Pay particular attention to 237-3 (3) - if it's more than 6 months out rebooking is presumed.

Chapter 237, CATERERS

GENERAL REFERENCES

§ 237-1. Legislative findings and intent.

A.The Legislature finds that the Suffolk County Department of Consumer Affairs has received numerous complaints from consumers about catering contracts. These contracts are very often executed long in advance of affairs, at the urging of caterers, to avoid scheduling disappointments.

B.The Legislature further finds that, upon the execution of such a contract, a consumer is required to make an initial payment and may be required to make periodic payments thereafter.

C.The Legislature further finds that those who cancel catering contracts, in most instances, do so for legitimate reasons. The major area of consumer complaints relates to these cancellations and the claims of patrons for restitution of these partial payments and, on the other hand, the caterers' claims to damages due to these cancellations.

D.The Legislature further finds that the common no return of deposit clause too often results in an unconscionable and unjust situation because the caterer often rebooks the room for the contracted date at a price more or less than the original contract price but which has no bearing on the no return of deposit clause.

E.The Legislature further finds that a caterer's delegation of its performance of the contract to another caterer without the consumer's consent is unconscionable.

F.The Legislature intends to cure these inequities by establishing criteria and procedures for cancellation of catering contracts and for the delegating of these contracts.

§ 237-2. Definitions.

As used in this chapter, the following terms shall have the meanings indicated:

CATERER -- Any person or business engaged in serving food or beverages for private functions in Suffolk County.

§ 237-3. Cancellations and cancellation fees.

A. A cancellation occurs:

(1)When the consumer mails to the caterer notice of his or her intent to cancel; or

(2)When the caterer has actual notice of the consumer's intent to cancel.

B. With regard to cancellation fees:

(1)If a consumer cancels a catering contract and the caterer is able to rebook the date, the caterer's cancellation fee may not exceed 5% of the total contract price or $100, whichever is less, plus actual expenses reasonably incurred.

(2)If a consumer cancels a catering contract and the caterer is unable to rebook the date, the caterer's cancellation fee may not exceed the difference between the total contract price and the cost of performance, plus actual expenses reasonably incurred. The caterer must be able to show diligent efforts to rebook and most fairly calculate the cost of performance.

(3)It will be presumed that a caterer who receives notice of cancellation six months or more before the scheduled date of the function will be able to rebook.

§ 237-4. Prompt refunds.

As soon as reasonably practicable after cancellation and in no event later than 30 days after rebooking, the caterer must return to the consumer any sum received which exceeds the caterer's permissible cancellation fee.

§ 237-5. Contract forms.

Contract forms used by a caterer must conspicuously disclose the caterer's cancellation fee. This does not apply to contract forms ordered to be printed or set in type before the effective date of this chapter, but such forms may not be used for more than six months after this chapter takes effect.

§ 237-6. Delegation of performance to another caterer.

A caterer may not delegate performance of any contract to another caterer without the consumer's consent. This consent may be obtained only after the caterer advised the consumer of its inability to perform under the contract.

§ 237-7. Penalties for offenses.

The Commissioner of the Department of Consumer Affairs of Suffolk County or his designated representative shall have the power to impose upon any caterer who shall violate any of the provisions of this chapter and/or any regulations duly promulgated with respect thereto a civil penalty of not less than $50 nor more than $500 for each such violation.

§ 237-8. Enforcement.

A.This chapter shall be enforced by the Department of Consumer Affairs of Suffolk County.

B.The Commissioner of the Department of Consumer Affairs of Suffolk County may promulgate regulations consistent with and in furtherance of the provisions of this chapter.


The link if you want to read this on your own

Chapter 237
Suffolk County law re: caterers

Have her write a letter officially cancelling the date and be sure to cite this law, specifically 237-3 (3) and 237-4 noting that because her date is well over 6 months out, rebooking is presumed and therefore she expects to receive a full refund (minus $100) within 30 days. If she does not get a check, REPORT THEM TO BBB & call a lawyer. There are probably firms that do this type of thing all the time.

KimberlyBride Posted:

Re: I need a HUGE favor...please read.

All I have to say is akamrsT rocks. I hope your friend was able to get her money back.

Shorty McBride Posted:

Re: I need a HUGE favor...please read.

YES!!! hey thanks for bumping!!

She DID get her $$$ back, minus $100. She is SO HAPPY AND GRATEFUL to Katrina, although she's never even met/spoken to/TYPED to her!!!



Sometimes, i LOVE laws!
tjs Posted:

Re: updated - she got her $$$

that is awesome!!!!!

MrsP2Be Posted:

Re: updated - she got her $$$

That's a great law to know.

mrswask Posted:

Re: updated - she got her $$$

Bumping for Maris

Princessmaris Posted:

Re: updated - she got her $$$

Thanks Michal....



Girls Im so confused....dosent that law say they ONLY have to give you the money back IF they rebook??

I gave East Wind 1 yrs. notice (I cancelled my wedding for 10/27/06 on 10/27/05) They said as long as they rebook the room....I can get my money back (all except 100 bucks)

They still got 10 months...I know...

But Im just confused....

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