I just got an email from them stating that they're behind on their editing and that the album layouts/edited video that were supposed to be done this week (after being told 5 weeks ago that they would be done in 5 weeks) are going to take an additional 2 months.
So much for having everything before Xmas :(
Just wanted to give you gals a heads up!
(BTW...they were totally on-time and accurate for proofs, thank you cards, and reprints)
Nautical bride
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Re: Duet Brides...FYI
Good to know, thanks! We still haven't submitted our album proofs, and now I am wondering if we should wait until after Christmas because they are so busy!
Aga
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I submitted my stuff couple of weeks ago, I wasnt expecting it until after Christmas... so I guess it will take longer.... thanks for the info
divabride
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Re: Duet Brides...FYI
Im having a similar problem with my proofs. They said 4-5 weeks, but Im all ready going on week 6 I was hoping to have the proofs to show my mom before she moves to florida, but she's leaving this saturday and I havent heard back from them
Mrs_B
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%^&*(%^&*() I wanted to at least get my album layout before moving to Florida!
ffkimmy
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how long did it take toy guy's to get your proofs?
nov04LIbride
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Posted by ffkimmy
how long did it take toy guy's to get your proofs?
I got my proofs in 4 weeks but made a bunch of changes on the album layout they did so haven't gotten the album yet.
charityhope
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Re: Duet Brides...FYI
I am so annoyed. My video is supposed to be done this week, so I sent Nicole an e-mail on Monday asking when I could pick it up and never got a response. Usually she responds very quickly, so I thought this was odd, but I didn't read too much into it. Now, after reading this post, I feel like she's dodging the question.
And, maybe this is paranoid and neurotic of me, but the longer that our irreplacable baby pictures are lying around a busy office, the less comfortable I am with the situation. Now I really wish I had scanned them and given them a CD instead of handing over origibnals and risking them being misplaced...ugh.
ckgmwedding
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Re: Duet Brides...FYI
Posted by charityhope
I am so annoyed. My video is supposed to be done this week, so I sent Nicole an e-mail on Monday asking when I could pick it up and never got a response. Usually she responds very quickly, so I thought this was odd, but I didn't read too much into it. Now, after reading this post, I feel like she's dodging the question.
And, maybe this is paranoid and neurotic of me, but the longer that our irreplacable baby pictures are lying around a busy office, the less comfortable I am with the situation. Now I really wish I had scanned them and given them a CD instead of handing over origibnals and risking them being misplaced...ugh.
Nicole is out on maternity leave. You need to call the office directly. Or email Sue.
charityhope
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Thanks for the update about the maternity leave. She really should have an away message or have her e-mail forwarded, though.
I forwarded the e-mail to Sue. If I don't get a response today, I'll call the office tomorrow. So we shall see how it all turns out...
Backinneyork
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I got my proofs in 4 weeks.
charityhope
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Quick update: I just heard back from Sue. She said that I'd have my video in two weeks. (It was due on the 15th, so it's not a huge delay, thankfully...)