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Duet has still not called me back....

RVCBride Posted:

Duet has still not called me back....

I have been emailing Sue & Nicole about setting up an appt to go over my album layout and nothing! Did anyone else have a problem making appts with photographers after their wedding also?

ckgmwedding Posted:

Re: Duet has still not called me back....

That is really strange. I haven't had a problem having them contact me BUT my album layout was supposed to be emailed by 12/30 and still no sign of it.
tann22 Posted:

Re: Duet has still not called me back....



I've haven't tried to make any appointments but Sue and
I have been emailing each other all week.
Aga Posted:

Re: Duet has still not called me back....

Christine, I am in the same boat... I am still waiting for my album layout and my video (I am sick of people asking us when will you have the video? )
Bunnymonkey Posted:

Re: Duet has still not called me back....

sue always gets back to me - maybe they are having email issues? I always mnake sure to put my name and wedding date in the title - I'm sure they gets TONS of email.

I will say I was there 2 weeks ago and they were very busy. not an excuse, but every company is always a little short staffed around the holidays. I would give a call.
Mrs_B Posted:

Re: Duet has still not called me back....

I've been in touch with them via email this week. Maybe you should call and speak directly to someone.

RVCBride Posted:

Re: Duet has still not called me back....

I finally got someone on the phone and made an appointment. I think they were avoiding me! I was a bit anal through my wedding planning process. They're probably like, 'I thought we got rid of this one'.

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