ff

sorry to hear that...
how rude of the photo comapany...

I can't believe it!! It never ends with them...I'm so sorry!!

I'm so sorry to hear that.

That's terrible! So sorry

I am so sorry you had so many problems with Marco. My sister, her best friend and I used him and had a great experience. We had Marco though. I don't know if that makes a difference. I don't know exactly how many proof we had, but it was way more than 258. I'd be upset if I were you too.

My video was beautiful, there were some hiccups, like an hour into it they repeated an earlier sequence for ahout 15 minutes, but they are suppsed to fix that.

I read your review and saw that you are getting VHS tapes for your parents. I would ask about that again. on my contract, it says VHS tapes for the parents, but when I went to bring in my proofs for my albums and go over my video, they told me the parents would be getting DVD's because they didn't do VHS anymore. It doesn't hurt to ask, especially since you have had so much grieft from them, it's the least they can do.

The only thing that I can say kind of annoyed me was I asked them if there was an unedited copy of the video that we could get, just to have for ourselves. They said yes, but they are charging us $50 for it! I know in the scheme of things, $50 is not a lot but seriously what are they going to do with my unedited video.

lost meaning they are gonna make ya new copy's

or

lost in the sense they will not be replacing it?

I'm so sorry you had to go through all this. Getting your pictures and video are supposed to be fun and you've had so much agony with it. I hope everything is resolved as quickly as possible for you.