Just going through some personal stuff now and can't get into this situation at the moment. But they are working with me.
KerriJohnS
Posted:
Member since
Re: Glenmar Studios
Posted by ddnsp618
i can ask my sister if there is anything she can do with a low res disk of 4x7s, she is a photog and may be able to do something..ill ask if you don't get anywhere with these jerkos
im sorry you have to deal with this
O WOW!!!! THANK YOU GREATLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
julesrbf
Posted:
Member since
Re: Glenmar Studios
Posted by KerriJohnS
Posted by VickiR510
Oh man im so sorry about this. That just stinks & really what kind of people could actually do that to people who are just starting out. Terrible.
Just starting out?
they've been around quite a while.
Think she meant newlyweds who are just starting out, such as you and your DH!
Kerri I'm so sorry that this happened btw. Please keep us updated!
ELluvsMB
Posted:
Member since
Re: Glenmar Studios
I would def call them and demand a high resolution disk. There is no reason they can't provide it to you. Let them know how unhappy you are with their services. If they know you are a LIW bride maybe they will get you what you paid for since you can post it (and have) on here. It's bad publicity for them. They really should make this right for you and if they don't I would contact the BBB and report them.
BarbieGrl10
Posted:
Member since
Re: Glenmar Studios
UGH! What a-holes! I hope you give them a piece of your mind when you talk to them!
LadyDuda81509
Posted:
Member since
Re: Glenmar Studios
Posted by KerriJohnS
Posted by MrsDrinkh20
Uggh..Im so sorry...gotta say though...glenmar is the company that took my friends epics but didnt actually take them..
They did the entire shoot only to find out the next day that there were no pictures on the camera!
ha! well my e pics were also another story.
I got pics that say proof all over them. Another bunch of pics to do NOTHING with! I can't even frame the ones I received. WHAT IS THE POINT OF THAT GLENMAR?????
IMO it's just another way to steal a buck!!!
Did they AT LEAST do a reshoot???
yeah ours too! i booked with them because my brother had used them for their wedding and part of the reason was because they got their e-pics without proof written on them! so they were able to at least frame them and make copies!! i was annoyed about that toO!
coldasice217
Posted:
Member since
Re: Glenmar Studios
Ugh, I'm so sorry. Maybe I'm just more attuned to it now, but I feel like stuff like this has been happening an awful lot lately. It just s/ucks.
Almostawife
Posted:
Member since
Re: Glenmar Studios
when I went to price them the women was oboxnoious and then she said how can I get you to book with us tonight. I said include the high res disc and she said they can't do that. You would only be able to purchase it 3 years after the event (I think thats how long she said).
That was the main reason I didn't book them. Most photogs today give you the high res disc, they wouldn't and then will nickel and dime your for every print you want.
I am so sorry to hear that about your pics.
I tried to warn other girls before, you really should post this on the 2010 board. Not everyone realizes how important the high res disc is today and that many photographers will give it to you so that you can create things with your pics.
mokie74m
Posted:
Member since
Re: Glenmar Studios
That's terrible!! I'm so sorry Kerri, maybe its all just a big misunderstanding and they will fix the problem.
Who gives pictures that are 4x7? That's ridiculous. Not to mention why would they give low resolution on the CD. HELLO, these are pictures that you are going to be showing people and some of those people could be potential clients for them. What are they thinking??
Good luck and let us know how it turns out.
MrsJuneB2B
Posted:
Member since
Re: Glenmar Studios
that's so awful kerri! i absolutely HATE hearing these kinds of stories. it's SO unfair to do to people! i hope you can fix the situation soon! keep us posted when you call them! i'd be curious as to what they'd say re: the 4x7 low res shots! hello!
sara333
Posted:
Member since
Re: Glenmar Studios
Wow...its good that they are working with you. i'm using them because all my friends used them and their pics and albums were awesome. my sales person (joey) was great and she had told me about the pics online being 150 images. Maybe i'll call and ask for 200. She also did our engagement shoot and it was unbelievable. Talk to her.
GT143EA
Posted:
Member since
Re: Glenmar Studios
Posted by KerriJohnS
They are working with me now.
I'll put a better update later.
Just going through some personal stuff now and can't get into this situation at the moment. But they are working with me.
I'm so glad they are working with you! This is the last thing you need to be stressing about!
RachelandJimmy
Posted:
Member since
Re: Glenmar Studios
Well that was my shoot... There was a corrupted disc made, which, though I was upset at the time, it had nothing to do with the studio or photographers.
After it happened they did EVERYTHING possible to make it up to my fiance and I. We got to have another fun experience, and we picked a place really special. Joey was our photographer and she went there early to scope the place out., and made it a lot of fun.
We got them back and they are PERFECT and we're really happy. I guess everything happens for a reason :) Not too worried about that initial mishap.
Can't wait to have Glenmar for the wedding!!!!! Don't worry ladies! :)
Tracey1979
Posted:
Member since
Re: Glenmar Studios
Posted by RachelandJimmy
Well that was my shoot... There was a corrupted disc made, which, though I was upset at the time, it had nothing to do with the studio or photographers.
After it happened they did EVERYTHING possible to make it up to my fiance and I. We got to have another fun experience, and we picked a place really special. Joey was our photographer and she went there early to scope the place out., and made it a lot of fun.
We got them back and they are PERFECT and we're really happy. I guess everything happens for a reason :) Not too worried about that initial mishap.
Can't wait to have Glenmar for the wedding!!!!! Don't worry ladies! :)
I just hope and pray that doesn't happen wity your wedding pictures, not as easy to redo those!!!
RachelandJimmy
Posted:
Member since
Re: Glenmar Studios
Aw, thank you :)
KerriJohnS
Posted:
Member since
Re: Glenmar Studios
Posted by RachelandJimmy
Well that was my shoot... There was a corrupted disc made, which, though I was upset at the time, it had nothing to do with the studio or photographers.
After it happened they did EVERYTHING possible to make it up to my fiance and I. We got to have another fun experience, and we picked a place really special. Joey was our photographer and she went there early to scope the place out., and made it a lot of fun.
We got them back and they are PERFECT and we're really happy. I guess everything happens for a reason :) Not too worried about that initial mishap.
Can't wait to have Glenmar for the wedding!!!!! Don't worry ladies! :)
you got to pick a special place to do the epics? we just did them behind their office in a little alley way. it was cute and all...but i would have preferred the beach or something a little cooler. the epic shoot was super fast... like 1,2,3, ok done!! haha!!
GT143EA
Posted:
Member since
Re: Glenmar Studios
Posted by sara333
Wow...its good that they are working with you. i'm using them because all my friends used them and their pics and albums were awesome. my sales person (joey) was great and she had told me about the pics online being 150 images. Maybe i'll call and ask for 200. She also did our engagement shoot and it was unbelievable. Talk to her.
oooooh I wanna see some engagement pics!!! Post some on here!
allegracristina
Posted:
Member since
Re: Glenmar Studios
Posted by sara333
Wow...its good that they are working with you. i'm using them because all my friends used them and their pics and albums were awesome. my sales person (joey) was great and she had told me about the pics online being 150 images. Maybe i'll call and ask for 200. She also did our engagement shoot and it was unbelievable. Talk to her.
Yeah why don't you post some of your e-pics? We would love to see the unbelievable pics you speak of.
Tomlaur0808
Posted:
Member since
Re: Glenmar Studios
(I really need the scratching chin emote here, but this one will have to do...lol)
MrsDrinkh20
Posted:
Member since
Re: Glenmar Studios
Posted by KerriJohnS
Posted by RachelandJimmy
Well that was my shoot... There was a corrupted disc made, which, though I was upset at the time, it had nothing to do with the studio or photographers.
After it happened they did EVERYTHING possible to make it up to my fiance and I. We got to have another fun experience, and we picked a place really special. Joey was our photographer and she went there early to scope the place out., and made it a lot of fun.
We got them back and they are PERFECT and we're really happy. I guess everything happens for a reason :) Not too worried about that initial mishap.
Can't wait to have Glenmar for the wedding!!!!! Don't worry ladies! :)
you got to pick a special place to do the epics? we just did them behind their office in a little alley way. it was cute and all...but i would have preferred the beach or something a little cooler. the epic shoot was super fast... like 1,2,3, ok done!! haha!!
This is my friend rachel that I posted about! Hi Ray!