It's helps so much when...
A client is actually APPRECIATIVE of what you're doing for them instead of arguing and questioning what happened.
This guy, a deli owner, has always been a doll to speak with, always very respectful and understanding.
He's having some issues with the billing for his workers' comp policy, so I called the company and asked some questions, blah blah blah. I did some leg work. That's part of my job.
He was SOO appreciative, thanking me over and over for what i'm doing for him.
I feel like if more clients were like him that didn't ARGUE with me constantly, that I might like my job more.
Nahhh, prob not!![]()
![]()
![]()
But still, it's a nice change of pace to have someone NOT yell at the other end of the receiver.
This guy, a deli owner, has always been a doll to speak with, always very respectful and understanding.
He's having some issues with the billing for his workers' comp policy, so I called the company and asked some questions, blah blah blah. I did some leg work. That's part of my job.
He was SOO appreciative, thanking me over and over for what i'm doing for him.
I feel like if more clients were like him that didn't ARGUE with me constantly, that I might like my job more.
Nahhh, prob not!
But still, it's a nice change of pace to have someone NOT yell at the other end of the receiver.
