Long Vendor Rant!
Well, I hope this doesn't get pulled off, but I am peeved at my flower vendor.
I haven't finished my review yet. but I am annoyed!!!
I have to say that I am very understanding, but after paying $1800.00 in flowers, I believe it should have been done right!
I thought that they were the one vendor I would have no issues with. I was wrong!
I am very understanding and I realize that things happen, but I am so disappointed!!!!! Esoecially after looking at my pics.
First of all, I had an issue with a girl that works there. She was a bit rude to me. She told me two weeks before my wedding that they were going to cancel my whole wedding if I didn't bring in cash that day and keep my 800.00 deposit.
Well I went when I said I was going to with my final payment., but they closed early for a vendor show. How was I supposed to know???
I told her I wanted to use my credit card and she said 'NO, YOU MUST PAY CASH AND IF I NEEDED MONEY TO TAKE A CASH ADVANCE AGAINST MY CARD'- Are you effing crazy??????
I felt totally embarrassed. Like I was poor or trying to get a way from paying my bill.
So here is my wedding day:
Keep in mind I went over my contract at least 4 times and TWO days before to make sure everything was going to the right place!!!!
First off, they delivered the wrong corsage (it was my mother-in-laws) to my Mom and delivered a boutineer to my hotel room when it really should have gone to my DH parent''s house.
So no big deal he would just deliver it because he hadn't gone there yet. Well, They still forgot one boutineer. When I called that same rude girl insisted it was all there. Why would I lie????
So fast forward...my bouquets were very pretty, but everyone's roses were falling out. I am talking immediately!!!
Can you see what I mean???
Next, I asked for a tree for my placecard table. I was supposed to get this with different flowers:
Instead I got his:
Was it ugly? No, but not what was discussed!!!
Next were my CPs. I do not have a very clear picture of them yet, but those were wrong too.
They did turn out pretty, but not 100% what we discussed. I was supposed to have oak leaves fanned out on the table with 3 amber candles. No candles or leaves.
They also had curly willow sticking out of it. I actually liked that, but we never discussed having that put in. So again, not what I asked for.
Lastly, one of my BMs made wreaths to hang on the pews that said 'Reserved', but he forgot to give them to the delivery guy to put up in the church and I guess they still have them in his shop.
So when I got back from my minimoon I called them. He returned my call the next day.
John did apologize about the mix ups and said he would send us something for our trouble. He was very nice.
Well, it's three weeks later and nothing!!!!!
I know it could have been worse (I read a few horror stories that weekend) and I glad everything was pretty, but what happened??
I read so many great reviews about them and all of a sudden I started to read negative ones.
I am just really disappointed and I think a business is only as good as their name/word!!!
My sister is getting married soon and she really thought she would use them, but no longer!!
I just had a vison for my day and am I wrong to think you should get what you ask and pay for???
There were plently of other things that day that were not 100% what I wanted. I over looked them I know these things happen, but this was the most disappointing!!!!
Thanks for reading my long rant!!!!
I haven't finished my review yet. but I am annoyed!!!
I have to say that I am very understanding, but after paying $1800.00 in flowers, I believe it should have been done right!
I thought that they were the one vendor I would have no issues with. I was wrong!
I am very understanding and I realize that things happen, but I am so disappointed!!!!! Esoecially after looking at my pics.
First of all, I had an issue with a girl that works there. She was a bit rude to me. She told me two weeks before my wedding that they were going to cancel my whole wedding if I didn't bring in cash that day and keep my 800.00 deposit.
Well I went when I said I was going to with my final payment., but they closed early for a vendor show. How was I supposed to know???
I told her I wanted to use my credit card and she said 'NO, YOU MUST PAY CASH AND IF I NEEDED MONEY TO TAKE A CASH ADVANCE AGAINST MY CARD'- Are you effing crazy??????
I felt totally embarrassed. Like I was poor or trying to get a way from paying my bill.
So here is my wedding day:
Keep in mind I went over my contract at least 4 times and TWO days before to make sure everything was going to the right place!!!!
First off, they delivered the wrong corsage (it was my mother-in-laws) to my Mom and delivered a boutineer to my hotel room when it really should have gone to my DH parent''s house.
So no big deal he would just deliver it because he hadn't gone there yet. Well, They still forgot one boutineer. When I called that same rude girl insisted it was all there. Why would I lie????
So fast forward...my bouquets were very pretty, but everyone's roses were falling out. I am talking immediately!!!
Can you see what I mean???
Next, I asked for a tree for my placecard table. I was supposed to get this with different flowers:
Instead I got his:
Was it ugly? No, but not what was discussed!!!
Next were my CPs. I do not have a very clear picture of them yet, but those were wrong too.
They did turn out pretty, but not 100% what we discussed. I was supposed to have oak leaves fanned out on the table with 3 amber candles. No candles or leaves.
They also had curly willow sticking out of it. I actually liked that, but we never discussed having that put in. So again, not what I asked for.
Lastly, one of my BMs made wreaths to hang on the pews that said 'Reserved', but he forgot to give them to the delivery guy to put up in the church and I guess they still have them in his shop.
So when I got back from my minimoon I called them. He returned my call the next day.
John did apologize about the mix ups and said he would send us something for our trouble. He was very nice.
Well, it's three weeks later and nothing!!!!!
I know it could have been worse (I read a few horror stories that weekend) and I glad everything was pretty, but what happened??
I read so many great reviews about them and all of a sudden I started to read negative ones.
I am just really disappointed and I think a business is only as good as their name/word!!!
My sister is getting married soon and she really thought she would use them, but no longer!!
I just had a vison for my day and am I wrong to think you should get what you ask and pay for???
There were plently of other things that day that were not 100% what I wanted. I over looked them I know these things happen, but this was the most disappointing!!!!
Thanks for reading my long rant!!!!
