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my album is FINALLY in -but get this....

shoppie Posted:

my album is FINALLY in -but get this....

I finally broke down and called them say 'where the hel* is my album?'. I've been married 10 months and was told my album would be ready end of Aug. and NO PHONE CALL.
When I spoke with them this morning, I was told that they left me a message at my home VM on 8/20 saying that my album was ready.
That WAS NOT the case - the message I got was that the other parent album was ready -NOT my album.
Now don't you all agree, that as a bride, knowing my album was ready, I would have returned the call or gone to pick it up?!! That message was over a month ago - maybe a follow up phone call from them would have been nice!! If I didn't call today, I would have been sitting wondering What is the deal with my album, as months passed?!!
And then also tell me that its only to pick up album - no more changes. what if there is something I am not happy with? tough crap??

And I was SUPPOSED VIP :(

needless to say...NOT HAPPY
btrflygrl Posted:

Re: my album is FINALLY in -but get this....

if there is something wrong with the album, they had better change it!

I hope it's all you want it to be!
shoppie Posted:

Re: my album is FINALLY in -but get this....

thank you for your words of support btrflygrl :)

I wish I chose differntly in the beginning :(
wc0143 Posted:

Re: my album is FINALLY in -but get this....

How annoying!!!!
bellepoque Posted:

Re: my album is FINALLY in -but get this....

Very frustrating. I hope everything turns out okay.

berlykim22 Posted:

Re: my album is FINALLY in -but get this....

So sorry,
its obniouxious that once they have your MONEY, they just dont care anymore, and treat you so badly.

RobNette Posted:

Re: my album is FINALLY in -but get this....

I'm sorry girl!

I hope it works out! Let us know.

I've seen how expensive those albums can be.
We are putting together our album with our photographer, who is a friend and
professional.
Hopefully, we can sort things out quicker than if he had a bunch of other wedding clients. (we're his only one's for the year...since weddings are SO time consuming)



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