It's been 6 weeks since my wedding and I haven't heard anything from my photographers. I'm not getting albums or printed proofs, just a DVD with my photos on it. I feel like this is taking a long time and I'm getting anxious about it.
I've left a couple of voicemails and emails asking when my pictures will be ready and they haven't returned any of my messages. I'm not trying to be a pain, I just want to get started on my thank you cards and albums. I think I'd feel better if they at least called me back to give me some sort of update.
Am I being unreasonable? What would you do?
Update: It has now been over 3 months since my wedding and I still haven't received anything from my photographers. Dh was able to get in contact with them once when my Grandmother died in November. They sent me a couple of pictures of her from the wedding and told DH that they had a family emergency of their own and that's why it's been hard to contact them. Then they said our photos would be ready the week after Thanksgiving. Well it's 3 weeks past and we haven't heard a thing. They aren't answering our calls or emails. I'm at a loss. I have no idea what to do. I really wanted to have our TY's and parent albums done for Christmas, but it's not going to happen. Any advice or suggestions?
joshisgirl
Posted:
Member since
Re: photographer issue *Update
hey, so sorry this is happening to you. i had my photos back in a week, and she delivered them personally. so just for pictures on a disc, that is way too much time.
maybe you want to go straight to the office and talk to them directly instead of leaving messages? i would do the bbb thing after speaking with them. they'll just get annoyed if they find out you reported them w/o speaking to them first, and then they would still have your pics and wouldnt necessarily be so 'careful' with them.