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And yet another Ebay question...

ChristineC68 Posted:

And yet another Ebay question...

This is really for sellers.

Do you contact your customers after you ship your item to see if they are satisfied?

I used those paypal shipping statements and asked for an email or feedback so I would know they received the item but there are a couple of people I haven't heard from.

Should I follow up or wait and see?

Thanks.
Lisa Rose Posted:

Re: And yet another Ebay question...

I would contact them and ask for feedback! I know I have had a few sellers ask me...I had just forgotten to leave the feedback!
cooky11111 Posted:

Re: And yet another Ebay question...

Christine, when I mail the package I usually email them and tell them there package is on the way and I left them good feedback. Usually they will just leave the feedback. Once in a while they don't but I don't ask them.

ChristineC68 Posted:

Re: And yet another Ebay question...

I dont want to leave feedback until the transaction is complete and I won't know until they tell me they got the package. I'll wait until the end of the week and then email them.

Thanks
Danielle&Scott Posted:

Re: And yet another Ebay question...

When I send their invoice, I mention to them if they can give me positive feedback when they receive the item.

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