Another bad experience, a story!

Yesterday, I went to pick up a bridesmaid dress for my friends wedding in two weeks. Well, the salon I went to could not have been more rude. I had called ahead and asked if I needed an appointment to pick up the dress ( I was'nt having my fittings done there because my brother in-law is a tailor) The girl on the phone told me very nicely that that would not be a problem and to come on down. So I get there and I am literally standing there for 10 MINUTES with the girls ignoring me. Finally one asks me in a snotty tone ' Can I help you?' I go on to explain why I am there and the girl cuts me off and says 'If you don't have an appointment you can't pick up the dress' I told her that when I called they said to come right down and she says to me' Well I find that very hard to believe!!!' I could'nt believe it, I was shocked but I said fine I will make an appointment to come back tomorrow (Sunday). She says ' No, I don't think so we do not do pick ups on Sunday' So long story short (too late) I made an appointment to pick up my dress on Monday evening and as I am going out the door they yell 'By the way final pick up is cash!!!!' I am sorry to vent like this but I could not believe the nerve! You know, us brides go into to these places looking to spend in some cases thousands of dollars and you get treated like a piece of garbage. I have 9 bridemaids in my wedding and this place is one of the few places that carry the dress but I will be ****ed if I ever go back there again. They just lost at least $2000 worth of business. Sorry to vent ladies....but it really rubs me the wrong way