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Atlantis Limos

PrincessPeanut Posted:

Atlantis Limos

I just wanted to post my review about them from my 5/21 wedding. They were awful!
For my bachelorette party, the driver got lost and was over 50 minutes late picking us up outside a club in the city. For my husband's bachelor party, they were half an hour late picking them up in AC. We had booked an 2005 Escalade for our wedding day. About an hour before pickup, they called and said the Escalade broke down and they were sending a Hummer. In all fairness, they did send us 2 Hummers for the wedding day. However, the one driver admitted to us that he was up from Georgia and given our wedding as a job 4 WEEKS PRIOR because they had overbooked with proms. So, in essence, we were lied to as the Escalde had not broken down, but was being used for another party. We were told as part of our package we had a balloon release. No balloons! My husband told the driver before church he needed to get the balloons because it was in our contract. They did come through. We had rented a limo to drive out of state relatives from the hotel to church and back. They charged us almost $400 and the day after my Mom booked it she say a coupon for $99- she brought it up to the owner, but he would not change the price. Then as we are on the receiving line, the limo driver approached my Dad and said the limo going back to my hotel was leaving and my grandparents and cousins needed to leave. My father told the guy he had to wait as he wasn't pulling anyone out of the receiving line early and that they had to wait for pictures outside. The driver refused and told my Dad if he wanted the limo to wait until the receiving line was over it was an addition $120 in cash. My Dad paid it as he didn't want any problems. We had rented a town car to drive my husband's elderly grandparents from their house to church, to the reception and home. The town car was supposed to arrive at midnight. Well, at 1:30am we were still waiting and my mother in law ended up having to drive them home. We spoke to the driver on his cell phone and he told us for an hour and half he was almost there when in all reality he admitted he was just leaving Jersey. We are still fighting with them to get back the money that was paid for the return trip home. As part of our 'package' we were to receive a 'complimentary' ride to the airport the following morning. The town car arrived and the driver was very nice. My husband decided to tip him $20. As we are walking into the airport the driver stops us and says, I'm sorry but the fare is $40. My husband said we were told it was complimentary and the driver said, I apologize then, but I was told by Rick that it was $40. I'll talk it over with him, don't worry about it.

So, in all I was completely disguisted with Atlantis Limos and would not recommend them to anyone unless you want a headache.
VickiC Posted:

Re: Atlantis Limos

We had a problem with them too recently. We booked a car for the airport and it never showed up. And all their emergency contact numbers were just cell phones that were turned off, since it was 5:00am.

Not how you run a business.
PrincessPeanut Posted:

Re: Atlantis Limos

Exactly! I am sorry for your bad experience as well....I just hope other brides read this and stay away so they don't have problems either!

CKJ906 Posted:

Re: Atlantis Limos

where are they located?

Jackie&Justin Posted:

Re: Atlantis Limos

ewwies!!! how dare they! i wont be booking them! thanks!

Nadia Posted:

Re: Atlantis Limos

gosh
I won't book with them either
lisad117 Posted:

Re: Atlantis Limos

thanks for the info. I would never book them now. Sorry for your experience.

PegaLega Posted:

Re: Atlantis Limos

Sorry you had a bad experience with them-I will have to keep that in mind when I book limos

Magicgrl21 Posted:

Re: Atlantis Limos

I used them too for a ride to the airport. Everything that you guys have said....exactly happened to us. Wrong car showed..cause they said that other one broke down...and they were 45 min. late!

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